OpenCustomer servicesNotice in French

Centre de contact télespectateur[E13]

FranceParisFrance Télévisions[E1]

Requests to participate by[E5]: Buyer's deadline: 23 Nov 2026, 12:00 UTC+2. UTC: 23 Nov 2026, 10:00 UTC.
Value: Not stated
Procedure[E11]: Negotiated procedure with prior call for competition (two stages)Two stages: a shortlist first, bids later
Bid language: Bids likely in French
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In plain English

What they want: Writing a short summary in your language…
Who can bid: The buyer marks the procurement as suitable for small and medium-sized businesses.
The procurement is covered by the WTO Government Procurement Agreement.

This is a two-stage procedure. First you send a request to take part. The buyer shortlists suppliers on the eligibility and selection criteria, then invites them to bid. The bid stage comes later.

Risks and unknowns

UnknownThe notice does not state a value.
RiskThe official language is French. Documents and bids may need to be in that language.[E10]
UnknownWe read the published notice, not the full tender documents.

Published[E12]: 26 Oct 2026
Source: EU Tenders Electronic Daily (TED Search API) (opens in a new tab)
Last checked: 2 days ago

About the requirement · From the notice, As published, in French.

Centre de contact télespectateur[E6]

Preliminary, from the notice only

What the published notice says. This is not a recommendation. The tender documents can add or change requirements.

The buyer marks the procurement as suitable for small and medium-sized businesses.[E7]
The procurement is covered by the WTO Government Procurement Agreement.[E8]

1 more requirement, possible blockers and open questions are in your free profile.

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Eligibility and requirements

ConditionThe buyer marks the procurement as suitable for small and medium-sized businesses.[E7]
ConditionThe procurement is covered by the WTO Government Procurement Agreement.[E8]
DetailThe contract duration is 12 months.[E3]

Tender documents

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What the stage 1 check needs

Instructions to bidders: still needed
Selection questionnaire: still needed

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Buyer

What else this buyer buys

France Télévisions

Website: appel-offres.francetelevisions.fr
Tender documents: appel-offres.francetelevisions.fr/…
Main line: +33 156226000
Address: 7 ESPLANADE HENRI DE FRANCE, 75015, Paris

How to ask a question

Ask clarification questions through the buyer's own process, usually its procurement portal, before the clarification deadline. Answers are normally shared with every bidder. Open the buyer's route

The notice also names a person to contact. We do not show personal contact details: open the original notice to see them. We show only the organisation's own contact route as published: its website, portal, shared mailboxes and main lines. Never a named person.

Evidence13 facts from the notice · Show

Every fact on this page comes from the published notice. Each entry shows the document and the field it was read from.

E1
The buyer is France Télévisions.
Document 738462-2026, field /buyer-name/fra, read 28 Oct 2026, 09:17 UTC · source (opens in a new tab)
E2
The notice is classified under CPV 79342300.
Document 738462-2026, field /classification-cpv/0, read 28 Oct 2026, 09:17 UTC · source (opens in a new tab)
E3
The contract duration is 12 months.
“12 MONTH”
Document 738462-2026, field /duration-period-value-lot/0, read 28 Oct 2026, 09:17 UTC · source (opens in a new tab)
E4
The buyer is in France.
“FRA”
Document 738462-2026, field /buyer-country/0, read 28 Oct 2026, 09:17 UTC · source (opens in a new tab)
E5
Requests to participate must be received by 23 Nov 2026, 12:00 UTC+2.
“2026-11-23+02:00 12:00:00+02:00”
Document 738462-2026, field /deadline-receipt-request-date-lot/0, read 28 Oct 2026, 09:17 UTC · source (opens in a new tab)
E6
The buyer describes the requirement (in French).
“Centre de contact télespectateur”
Document 738462-2026, field /description-proc/fra, read 28 Oct 2026, 09:17 UTC · source (opens in a new tab)
E7
The buyer marks the procurement as suitable for small and medium-sized businesses.
“true”
Document 738462-2026, field /sme-lot, read 28 Oct 2026, 09:17 UTC · source (opens in a new tab)
E8
The procurement is covered by the WTO Government Procurement Agreement.
“true”
Document 738462-2026, field /gpa-lot, read 28 Oct 2026, 09:17 UTC · source (opens in a new tab)
E9
This is a call for competition. Suppliers can respond. TED notice type: cn-standard.
Document 738462-2026, field /notice-type, read 28 Oct 2026, 09:17 UTC · source (opens in a new tab)
E10
The procedure title in French is "Centre de contact télespectateur".
Document 738462-2026, field /title-proc/fra, read 28 Oct 2026, 09:17 UTC · source (opens in a new tab)
E11
The procedure is: Negotiated procedure with prior call for competition (two stages).
“neg-w-call”
Document 738462-2026, field /procedure-type, read 28 Oct 2026, 09:17 UTC · source (opens in a new tab)
E12
TED published the notice on 26 Oct 2026.
“2026-10-26+01:00”
Document 738462-2026, field /publication-date, read 28 Oct 2026, 09:17 UTC · source (opens in a new tab)
E13
The notice is titled "France – Customer services – Centre de contact télespectateur".
Document 738462-2026, field /notice-title/eng, read 28 Oct 2026, 09:17 UTC · source (opens in a new tab)

Source: Tenders Electronic Daily (TED), © European Union. Reuse authorised under Commission Decision 2011/833/EU. Data licence: EU reuse of TED data (Commission Decision 2011/833/EU) (opens in a new tab). Personal contact details in notices are not stored or shown.

Updates

First seen · 28 Oct 2026, 09:17 UTC
The source published a call for competition with a future deadline.
Source document 738462-2026

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