Skip to content
OpenRoad-repair worksSurface work for roads+2 more

Reinstatement Services[E28]

United KingdomBerkshireTHAMES WATER UTILITIES LIMITED[E1]

Requests to participate by[E10]
Buyer's deadline: 25 Nov 2026, 12:00 UTC. UTC: 25 Nov 2026, 12:00 UTC.
Value[E29]
GBP 126,000,000
Procedure[E24]
Competitive flexible procedureTwo stages: a shortlist first, bids later
Bid language
Your language

In plain English

What they want

IMPORTANT: Please read this section before deciding whether you wish to register for this event. This section provides you with information regarding the scope of this procurement and details some of the key requirements that a successful applicant MUST be able to deliver. Thames Water is seeking to appoint qualified suppliers to deliver comprehensive reinstatement services across its clean water network asset base.

Who can bid
  • The legal basis is UKPGA 2023/54 (Procurement Act 2023).
  • Lot 2 selection criterion: Price is not the only award criterion and all criteria are stated only in the procurement documents
  • Lot 3 selection criterion: Price is not the only award criterion and all criteria are stated only in the procurement documents
  • Lot 1 selection criterion: Price is not the only award criterion and all criteria are stated only in the procurement documents

This is a two-stage procedure. First you send a request to take part. The buyer shortlists suppliers on the eligibility and selection criteria, then invites them to bid. The bid stage comes later.

Risks and unknowns

  • UnknownWe read the published notice, not the full tender documents.
Published[E25]
30 Oct 2026
Last checked
11 hours ago
About the requirement · From the notice
IMPORTANT: Please read this section before deciding whether you wish to register for this event. This section provides you with information regarding the scope of this procurement and details some of the key requirements that a successful applicant MUST be able to deliver. Thames Water is seeking to appoint qualified suppliers to deliver comprehensive reinstatement services across its clean water network asset base. Following operational interventions including reactive repairs, planned maintenance, mains renewals, and meter installations, the successful suppliers will assume responsibility for restoring all disrupted highways, footways, and private verges. The scope demands end-to-end workflow execution, spanning initial site assessment, backfilling, sub-base preparation, and final surface courses, alongside seamless integration with the utility's digital management systems. All operations must comply with the New Roads and Street Works Act 1991 (NRSWA) and local highway authority specifications. Suppliers must demonstrate robust capabilities in dynamic street works permitting to eliminate Section 74 overstay charges. Thames Water is seeking to appoint experienced reinstatement suppliers to deliver safe, compliant, efficient and customer-focused reinstatement services across its three operational regions. The objective of this procurement is to establish a high-performing reinstatement service that minimises time on the highway, improves customer and stakeholder experience, enhances compliance with streetworks legislation and delivers consistently high-quality reinstatemen…[E11]

Preliminary, from the notice only

What the published notice says. This is not a recommendation. The tender documents can add or change requirements.

  • Delivery location: UKJ, United Kingdom.[E13]
  • Delivery location: UKJ, United Kingdom.[E17]

10 more requirements, possible blockers and open questions are in your free profile.

Create a free profile

Eligibility and requirements

  • ConditionThe legal basis is UKPGA 2023/54 (Procurement Act 2023).[E18]
  • ConditionLot 2 selection criterion: Price is not the only award criterion and all criteria are stated only in the procurement documents[E20]
  • ConditionLot 3 selection criterion: Price is not the only award criterion and all criteria are stated only in the procurement documents[E21]
  • ConditionLot 1 selection criterion: Price is not the only award criterion and all criteria are stated only in the procurement documents[E19]
  • DetailDelivery location: UKJ, United Kingdom.[E13]
  • DetailLot 3 runs from 31 Mar 2027 to 31 Mar 2030, extendable to 31 Mar 2036.[E6]
  • DetailLot 2 runs from 31 Mar 2027 to 31 Mar 2030, extendable to 31 Mar 2036.[E7]
  • DetailLot 1 runs from 31 Mar 2027 to 31 Mar 2030, extendable to 31 Mar 2036.[E8]
  • DetailClarification questions close at 11 Nov 2026, 12:00 UTC.[E22]
  • DetailThe notice explains how to submit a tender.[E27]

Tender documents

The tender documents are on the buyer's own portal, usually behind a free supplier registration. We never sign in for you. Download them there and add them below, or paste their public address.

What the stage 1 check needs

  • Instructions to bidders: still needed
  • Selection questionnaire: still needed

Still needed: instructions to bidders, selection questionnaire. Add only these.

Add the documents yourself

Add only the missing parts from the buyer's portal: instructions to bidders, selection questionnaire. We read every page and check it against your company.

Sign in to upload documents.

Or forward them by email

Sign in to get a forwarding address for this tender.

  • Private to your organisationOnly people in your organisation can see the files.
  • Deleted after 90 daysOr straight away when you delete them.
  • Never used to train AIFiles are read for your check only.

Already written your answers?

Check your draft against this tender's questions, limits and your evidence before you submit.

Review my draft · £199See a sample review

THAMES WATER UTILITIES LIMITED

Address
Clearwater Court, RG1 8DB, Reading

How to ask a question

Ask clarification questions through the buyer's own process, usually its procurement portal, before the clarification deadline. Answers are normally shared with every bidder. Open the buyer's route

We show only the organisation's own contact route as published: its website, portal, shared mailboxes and main lines. Never a named person.

Evidence29 facts from the notice · Show

Every fact on this page comes from the published notice. Each entry shows the document and the field it was read from.

  1. E1

    The buyer is THAMES WATER UTILITIES LIMITED.

    Document 103078-2026, field /buyer/name, read 30 Oct 2026, 11:25 UTC · source (opens in a new tab)

  2. E2–E5

    Classified under CPV: Road-repair works (45233142); Surface work for roads (45233220); Carriageway resurfacing works (45233223); Surface work for footpaths (45233253).

    read 30 Oct 2026, 11:25 UTC

  3. E6

    Lot 3 runs from 31 Mar 2027 to 31 Mar 2030, extendable to 31 Mar 2036.

    “2027-04-01T00:00:00+01:00 to 2030-03-31T23:59:59+01:00”

    Document 103078-2026, field /tender/lots/2/contractPeriod, read 30 Oct 2026, 11:25 UTC · source (opens in a new tab)

  4. E7

    Lot 2 runs from 31 Mar 2027 to 31 Mar 2030, extendable to 31 Mar 2036.

    “2027-04-01T00:00:00+01:00 to 2030-03-31T23:59:59+01:00”

    Document 103078-2026, field /tender/lots/1/contractPeriod, read 30 Oct 2026, 11:25 UTC · source (opens in a new tab)

  5. E8

    Lot 1 runs from 31 Mar 2027 to 31 Mar 2030, extendable to 31 Mar 2036.

    “2027-04-01T00:00:00+01:00 to 2030-03-31T23:59:59+01:00”

    Document 103078-2026, field /tender/lots/0/contractPeriod, read 30 Oct 2026, 11:25 UTC · source (opens in a new tab)

  6. E9

    The buyer's address is in United Kingdom.

    Document 103078-2026, field /parties/0/address/country, read 30 Oct 2026, 11:25 UTC · source (opens in a new tab)

  7. E10

    Requests to participate must be submitted by 25 Nov 2026, 12:00 UTC. Invited suppliers bid later.

    “2026-11-25T12:00:00Z”

    Document 103078-2026, field /tender/expressionOfInterestDeadline, read 30 Oct 2026, 11:25 UTC · source (opens in a new tab)

  8. E11

    The buyer describes the requirement in the notice.

    “IMPORTANT: Please read this section before deciding whether you wish to register for this event. This section provides you with information regarding the scope of this procurement and details some of the key requirements that a successful applicant MUST be able to deliver.…”

    Document 103078-2026, field /tender/description, read 30 Oct 2026, 11:25 UTC · source (opens in a new tab)

  9. E12

    Delivery location: UKI, United Kingdom.

    Document 103078-2026, field /tender/items/0/deliveryAddresses/0, read 30 Oct 2026, 11:25 UTC · source (opens in a new tab)

  10. E13

    Delivery location: UKJ, United Kingdom.

    Document 103078-2026, field /tender/items/2/deliveryAddresses/1, read 30 Oct 2026, 11:25 UTC · source (opens in a new tab)

  11. E14

    Delivery location: UKI, United Kingdom.

    Document 103078-2026, field /tender/items/2/deliveryAddresses/0, read 30 Oct 2026, 11:25 UTC · source (opens in a new tab)

  12. E15

    Delivery location: UKJ, United Kingdom.

    Document 103078-2026, field /tender/items/1/deliveryAddresses/1, read 30 Oct 2026, 11:25 UTC · source (opens in a new tab)

  13. E16

    Delivery location: UKI, United Kingdom.

    Document 103078-2026, field /tender/items/1/deliveryAddresses/0, read 30 Oct 2026, 11:25 UTC · source (opens in a new tab)

  14. E17

    Delivery location: UKJ, United Kingdom.

    Document 103078-2026, field /tender/items/0/deliveryAddresses/1, read 30 Oct 2026, 11:25 UTC · source (opens in a new tab)

  15. E18

    The legal basis is UKPGA 2023/54 (Procurement Act 2023).

    Document 103078-2026, field /tender/legalBasis/id, read 30 Oct 2026, 11:25 UTC · source (opens in a new tab)

  16. E19

    Lot 1 selection criterion: Price is not the only award criterion and all criteria are stated only in the procurement documents

    Document 103078-2026, field /tender/lots/0/selectionCriteria/criteria/0/description, read 30 Oct 2026, 11:25 UTC · source (opens in a new tab)

  17. E20

    Lot 2 selection criterion: Price is not the only award criterion and all criteria are stated only in the procurement documents

    Document 103078-2026, field /tender/lots/1/selectionCriteria/criteria/0/description, read 30 Oct 2026, 11:25 UTC · source (opens in a new tab)

  18. E21

    Lot 3 selection criterion: Price is not the only award criterion and all criteria are stated only in the procurement documents

    Document 103078-2026, field /tender/lots/2/selectionCriteria/criteria/0/description, read 30 Oct 2026, 11:25 UTC · source (opens in a new tab)

  19. E22

    Clarification questions close at 11 Nov 2026, 12:00 UTC.

    “2026-11-11T12:00:00Z”

    Document 103078-2026, field /tender/enquiryPeriod/endDate, read 30 Oct 2026, 11:25 UTC · source (opens in a new tab)

  20. E23

    This is a call for competition. Suppliers can respond.

    “tender”

    Document 103078-2026, field /tag, read 30 Oct 2026, 11:25 UTC · source (opens in a new tab)

  21. E24

    The procedure is: Competitive flexible procedure.

    Document 103078-2026, field /tender/procurementMethodDetails, read 30 Oct 2026, 11:25 UTC · source (opens in a new tab)

  22. E25

    The notice was published on 30 Oct 2026.

    “2026-10-30T11:06:21Z”

    Document 103078-2026, field /tender/documents/1/datePublished, read 30 Oct 2026, 11:25 UTC · source (opens in a new tab)

  23. E26

    Find a Tender gives the tender status as active.

    Document 103078-2026, field /tender/status, read 30 Oct 2026, 11:25 UTC · source (opens in a new tab)

  24. E27

    The notice explains how to submit a tender.

    “If you wish to gain access to the PSQ documents, please fill out the details in the following link; https://forms.cloud.microsoft/e/VVZNkf4aPf”

    Document 103078-2026, field /tender/submissionMethodDetails, read 30 Oct 2026, 11:25 UTC · source (opens in a new tab)

  25. E28

    The notice is titled "Reinstatement Services".

    Document 103078-2026, field /tender/title, read 30 Oct 2026, 11:25 UTC · source (opens in a new tab)

  26. E29

    The stated value is GBP 126,000,000 excluding VAT.

    “126000000 GBP”

    Document 103078-2026, field /tender/value/amount, read 30 Oct 2026, 11:25 UTC · source (opens in a new tab)

Contains public sector information from Find a Tender, licensed under the Open Government Licence v3.0. Data licence: Open Government Licence v3.0 (opens in a new tab). Personal contact details in notices are not stored or shown.

Updates

  1. First seen · 30 Oct 2026, 11:25 UTC

    The source published a call for competition with a future deadline.

    Source document 103078-2026