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Tender for tenant satisfaction measures survey[E11]

United KingdomMelton MowbrayMelton Borough Council[E1]

Deadline[E4]
Buyer's deadline: 19 Aug 2024, 12:00 UTC+1. UTC: 19 Aug 2024, 11:00 UTC.
Value[E12]
GBP 80,000
Procedure[E8]
Open procedure (below threshold)One stage: bids go in by the deadline
Bid language
Your language
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Original notice (opens in a new tab)

In plain English

What they want

The Council wishes to invite tenders for the supply of services in respect of conducting an annual survey of Melton Borough Council tenants in a prescribed way. This is called the tenant satisfaction measures (TSM). We have carried out our TSM survey for 2023/24 and are looking for surveys from 2024/25 onwards.

Who can bid
The notice doesn't say. Check the selection criteria in the tender documents.

This opportunity is closed and its deadline has passed. Reports are not available for it.

Risks and unknowns

  • UnknownWe read the published notice, not the full tender documents.
Published[E9]
22 Jul 2024
Source
UK Contracts Finder (OCDS) (opens in a new tab)
Last checked
47 minutes ago
About the requirement · From the notice
The Council wishes to invite tenders for the supply of services in respect of conducting an annual survey of Melton Borough Council tenants in a prescribed way. This is called the tenant satisfaction measures (TSM). We have carried out our TSM survey for 2023/24 and are looking for surveys from 2024/25 onwards. From this tender we require the partner to complete: • Project management, survey design, data export, sampling, and exclusions • All Fieldwork in connection with completing the survey's • Weighting of results, reporting, benchmarking, and key driver analysis. The features of the regulatory survey include: • A mixed method survey to be carried out on behalf of MBC. • The survey could either be carried out mid-late September or on a quarterly basis throughout the year. • Based on 1,800 surveyable households, MBC would need 317 valid responses in order to meet regulatory compliance therefore MBC wishes to carry out a full census approach to all 1,800 properties. • The survey will include the 12 TSM questions (along with pre-qualifiers) and up to five additional questions - which may be open-ended questions. The inclusion and design of these additional questions would be at the discretion and direction of MBC. https://procontract.due-north.com/Advert?advertId=cbccaad7-0048-ef11-812d-005056b64545&p=527b4bbd-5c58-e511-80ef-000c29c9ba21[E5]

Preliminary, from the notice only

What the published notice says. This is not a recommendation. The tender documents can add or change requirements.

  • Delivery location: England, United Kingdom.[E6]

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Eligibility and requirements

  • DetailDelivery location: England, United Kingdom.[E6]
  • The notice doesn't say. Check the selection criteria in the tender documents.

Tender documents

The tender documents are on the buyer's own portal, usually behind a free supplier registration. We never sign in for you. Download them there and add them below, or paste their public address.

Buyer

What else this buyer buys

Melton Borough Council

The notice gives no contact route for the buyer beyond the original notice.

How to ask a question

Ask clarification questions through the buyer's own process, usually its procurement portal, before the clarification deadline. Answers are normally shared with every bidder. Open the buyer's route

We show only the organisation's own contact route as published: its website, portal, shared mailboxes and main lines. Never a named person.

Evidence12 facts from the notice · Show

Every fact on this page comes from the published notice. Each entry shows the document and the field it was read from.

  1. E1

    The buyer is Melton Borough Council.

    Document 9ecd7607-6728-42c8-bd6b-19b8b7ba43d3-768984, field /buyer/name, read 28 Oct 2026, 14:05 UTC · source (opens in a new tab)

  2. E2

    The notice is classified under CPV 79342310 (Customer survey services).

    Document 9ecd7607-6728-42c8-bd6b-19b8b7ba43d3-768984, field /tender/classification/id, read 28 Oct 2026, 14:05 UTC · source (opens in a new tab)

  3. E3

    Contracts Finder publishes United Kingdom procurement.

    “England”

    Document 9ecd7607-6728-42c8-bd6b-19b8b7ba43d3-768984, field /tender, read 28 Oct 2026, 14:05 UTC · source (opens in a new tab)

  4. E4

    Tenders must be submitted by 19 Aug 2024, 12:00 UTC+01:00.

    “2024-08-19T12:00:00+01:00”

    Document 9ecd7607-6728-42c8-bd6b-19b8b7ba43d3-768984, field /tender/tenderPeriod/endDate, read 28 Oct 2026, 14:05 UTC · source (opens in a new tab)

  5. E5

    The buyer describes the requirement in the notice.

    “The Council wishes to invite tenders for the supply of services in respect of conducting an annual survey of Melton Borough Council tenants in a prescribed way. This is called the tenant satisfaction measures (TSM). We have carried out our TSM survey for 2023/24 and are looking…”

    Document 9ecd7607-6728-42c8-bd6b-19b8b7ba43d3-768984, field /tender/description, read 28 Oct 2026, 14:05 UTC · source (opens in a new tab)

  6. E6

    Delivery location: England, United Kingdom.

    Document 9ecd7607-6728-42c8-bd6b-19b8b7ba43d3-768984, field /tender/items/0/deliveryAddresses/0, read 28 Oct 2026, 14:05 UTC · source (opens in a new tab)

  7. E7

    This is a call for competition. Suppliers can respond.

    “tender”

    Document 9ecd7607-6728-42c8-bd6b-19b8b7ba43d3-768984, field /tag, read 28 Oct 2026, 14:05 UTC · source (opens in a new tab)

  8. E8

    The procedure is: Open procedure (below threshold).

    Document 9ecd7607-6728-42c8-bd6b-19b8b7ba43d3-768984, field /tender/procurementMethodDetails, read 28 Oct 2026, 14:05 UTC · source (opens in a new tab)

  9. E9

    The notice was published on 22 Jul 2024.

    “2024-07-22T09:09:11+01:00”

    Document 9ecd7607-6728-42c8-bd6b-19b8b7ba43d3-768984, field /tender/documents/0/datePublished, read 28 Oct 2026, 14:05 UTC · source (opens in a new tab)

  10. E10

    Contracts Finder gives the tender status as active.

    Document 9ecd7607-6728-42c8-bd6b-19b8b7ba43d3-768984, field /tender/status, read 28 Oct 2026, 14:05 UTC · source (opens in a new tab)

  11. E11

    The notice is titled "TENDER FOR TENANT SATISFACTION MEASURES SURVEY".

    Document 9ecd7607-6728-42c8-bd6b-19b8b7ba43d3-768984, field /tender/title, read 28 Oct 2026, 14:05 UTC · source (opens in a new tab)

  12. E12

    The stated value is GBP 80,000.

    “80000 GBP”

    Document 9ecd7607-6728-42c8-bd6b-19b8b7ba43d3-768984, field /tender/value/amount, read 28 Oct 2026, 14:05 UTC · source (opens in a new tab)

Contains public sector information from Contracts Finder, licensed under the Open Government Licence v3.0. Data licence: Open Government Licence v3.0 (opens in a new tab). Personal contact details in notices are not stored or shown.

Updates

  1. First seen · 28 Oct 2026, 14:05 UTC

    The deadline (2024-08-19T11:00:00.000Z) has passed.

    Source document 9ecd7607-6728-42c8-bd6b-19b8b7ba43d3-768984