OpenEngineering servicesConsultative engineering and construction services+14 more

Client Support Framework (CSF)[E52]

United KingdomMilton KeynesEast West Rail Company Limited[E4]

Requests to participate by[E25]: Buyer's deadline: 13 Nov 2026, 12:00 UTC. UTC: 13 Nov 2026, 12:00 UTC.
Value[E53]: GBP 350,000,000
Procedure[E48]: Competitive flexible procedureTwo stages: a shortlist first, bids later
Bid language: Your language
Your fit: Sign in to see your fit

In plain English

What they want: The East West Railway Company (the Authority) is responsible for the delivery of East West Rail (EWR), a Nationally Significant Infrastructure Project providing new and upgraded rail links between Oxford, Milton Keynes, Bedford and Cambridge. EWR Co. is responsible for leading the development, procurement, and commissioning of the railway.
Who can bid: The legal basis is UKPGA 2023/54 (Procurement Act 2023).
Lot 2 selection criterion: PSQ highest ranked bidders
Lot 2 economic criterion: Stage 0 – Completion of EOI and EWA Tenderers will only be provided with the full set of Associated Tender Documents once they have completed Appendix C -Expression of Interest and for existing Authority… Show moreShow less
Lot 2 economic criterion: Stage 0 – Completion of EOI and EWA Tenderers will only be provided with the full set of Associated Tender Documents once they have completed Appendix C -Expression of Interest and for existing Authority suppliers, Appendix B - EWA. The…
Lot 2 technical criterion: Technical ability will be evaluated in two stages as below by means of asssessment questions in both stages. Stage 1 – Procurement Specific Questionnaire (ITP / PSQ Stage) Stage 2 – Tender Stage (ITT Stage)
Lot 1 selection criterion: PSQ highest ranked bidders.

This is a two-stage procedure. First you send a request to take part. The buyer shortlists suppliers on the eligibility and selection criteria, then invites them to bid. The bid stage comes later.

Risks and unknowns

UnknownWe read the published notice, not the full tender documents.
UnknownLot 2 is evaluated on: Quality/Technical Commercial /Price Social Value. Weights are in the tender documents.[E1]

Published[E49]: 30 Oct 2026
Source: UK Find a Tender (OCDS) (opens in a new tab)
Last checked: 7 hours ago

About the requirement · From the notice

The East West Railway Company (the Authority) is responsible for the delivery of East West Rail (EWR), a Nationally Significant Infrastructure Project providing new and upgraded rail links between Oxford, Milton Keynes, Bedford and Cambridge. EWR Co. is responsible for leading the development, procurement, and commissioning of the railway. The Authority is undertaking a procurement for Client Support Framework (CSF) Partners to support the development and delivery of the EWR programme. Overview of the Intended Contract The Authority is establishing a 3 lot / single appointed supplier per lot framework for the provision of Client Support Services (CSF) for a period of twelve (12) years. Relationship with the ITOAE Partner The Authority is separately procuring an Integration, Technical, Operations, Assurance and Environmental (ITOAE) Partner. The Authority's current position is that the CSF partners will be structurally separated from the ITOAE, such that the appointed CSF Partners will not be eligible to be appointed under the ITOAE for the duration of the CSF contracts. The purpose of this separation is to protect the independence of assurance and advice, to mitigate real or perceived conflicts of interest, and to align with independent review findings on major programme governance (including the Stewart Review, 2025). The Conditions of Participation are :- Stage 0 - Expression of Interest and Ethical Walls Agreement where relevant. Stage 1 - PSQ stage to include Legal and Financial Capacity , Conflict of Interest declarations and Technical ability. Stage 2 - ITT stage for …[E26]

Preliminary, from the notice only

What the published notice says. This is not a recommendation. The tender documents can add or change requirements.

Delivery location: UK, United Kingdom.[E27]
Delivery location: UK, United Kingdom.[E29]

10 more requirements, possible blockers and open questions are in your free profile.

Create a free profile

Eligibility and requirements

ConditionThe legal basis is UKPGA 2023/54 (Procurement Act 2023).[E30]
ConditionLot 2 selection criterion: PSQ highest ranked bidders[E35]
Condition
Lot 2 economic criterion: Stage 0 – Completion of EOI and EWA Tenderers will only be provided with the full set of Associated Tender Documents once they have completed Appendix C -Expression of Interest and for existing Authority… Show moreShow less
Lot 2 economic criterion: Stage 0 – Completion of EOI and EWA Tenderers will only be provided with the full set of Associated Tender Documents once they have completed Appendix C -Expression of Interest and for existing Authority suppliers, Appendix B - EWA. The…
[E36]
ConditionLot 2 technical criterion: Technical ability will be evaluated in two stages as below by means of asssessment questions in both stages. Stage 1 – Procurement Specific Questionnaire (ITP / PSQ Stage) Stage 2 – Tender Stage (ITT Stage)[E37]
ConditionLot 1 selection criterion: PSQ highest ranked bidders.[E32]
Condition
Lot 1 economic criterion: Stage 0 – Completion of EOI and EWA Tenderers will only be provided with the full set of Associated Tender Documents once they have completed Appendix C -Expression of Interest and for existing Authority… Show moreShow less
Lot 1 economic criterion: Stage 0 – Completion of EOI and EWA Tenderers will only be provided with the full set of Associated Tender Documents once they have completed Appendix C -Expression of Interest and for existing Authority suppliers, Appendix B - EWA. The…
[E33]
ConditionLot 1 technical criterion: Technical ability will be evaluated in two stages as below by means of asssessment questions in both stages. Stage 1 – Procurement Specific Questionnaire (ITP / PSQ Stage) Stage 2 – Tender Stage (ITT Stage)[E34]
ConditionLot 3 selection criterion: PSQ highest ranked bidders[E31]
Condition
Lot 3 economic criterion: Stage 0 – Completion of EOI and EWA Tenderers will only be provided with the full set of Associated Tender Documents once they have completed Appendix C -Expression of Interest and for existing Authority… Show moreShow less
Lot 3 economic criterion: Stage 0 – Completion of EOI and EWA Tenderers will only be provided with the full set of Associated Tender Documents once they have completed Appendix C -Expression of Interest and for existing Authority suppliers, Appendix B - EWA. The…
[E38]
ConditionLot 3 technical criterion: Technical ability will be evaluated in two stages as below by means of asssessment questions in both stages. Stage 1 – Procurement Specific Questionnaire (ITP / PSQ Stage) Stage 2 – Tender Stage (ITT Stage)[E39]
ConditionThe buyer marks lot 2 as suitable for small and medium-sized businesses.[E42]
ConditionThe buyer marks lot 1 as suitable for voluntary, community and social enterprises.[E44]
ConditionThe buyer marks lot 1 as suitable for small and medium-sized businesses.[E40]
ConditionThe buyer marks lot 3 as suitable for small and medium-sized businesses.[E45]
ConditionThe buyer marks lot 3 as suitable for voluntary, community and social enterprises.[E43]
ConditionThe buyer marks lot 2 as suitable for voluntary, community and social enterprises.[E41]
DetailDelivery location: UK, United Kingdom.[E27]
DetailLot 2 is evaluated on: Quality/Technical Commercial /Price Social Value. Weights are in the tender documents.[E1]
DetailLot 1 is evaluated on: Quality/Technical Commercial /Price Social Value. Weights are in the tender documents.[E2]
DetailLot 3 is evaluated on: Quality/Technical Commercial /Price Social Value. Weights are in the tender documents.[E3]
DetailLot 2 runs from 30 Apr 2028 to 30 Apr 2040.[E21]
DetailLot 1 runs from 30 Apr 2028 to 30 Apr 2040.[E22]
DetailLot 3 runs from 30 Apr 2028 to 30 Apr 2040.[E23]
DetailClarification questions close at 6 Nov 2026, 12:00 UTC.[E46]
DetailThe notice explains how to submit a tender.[E51]

Tender documents

The tender documents are on the buyer's own portal, usually behind a free supplier registration. We never sign in for you. Download them there and add them below, or paste their public address.

What the stage 1 check needs

Instructions to bidders: still needed
Selection questionnaire: still needed

Still needed: instructions to bidders, selection questionnaire. Add only these.

Add the documents yourself

Add only the missing parts from the buyer's portal: instructions to bidders, selection questionnaire. We read every page and check it against your company.

Or forward them by email

Private to your organisationOnly people in your organisation can see the files.
Deleted after 90 daysOr straight away when you delete them.
Never used to train AIFiles are read for your check only.

Already written your answers?

Check your draft against this tender's questions, limits and your evidence before you submit.

Review my draft · £199 See a sample review

Buyer

What else this buyer buys

East West Rail Company Limited

Tender documents: find-tender.service.gov.uk/…
Submit a bid: eastwestrail.ukp.app.jaggaer.com/…
Shared mailbox: Commercial@eastwestrail.co.uk
Address: The Quadrant, Milton Keynes, MK9 1EN, MILTON KEYNES

How to ask a question

Ask clarification questions through the buyer's own process, usually its procurement portal, before the clarification deadline. Answers are normally shared with every bidder. Open the buyer's route

The notice also names a person to contact. We do not show personal contact details: open the original notice to see them. We show only the organisation's own contact route as published: its website, portal, shared mailboxes and main lines. Never a named person.

Evidence53 facts from the notice · Show

Every fact on this page comes from the published notice. Each entry shows the document and the field it was read from.

E1
Lot 2 is evaluated on: Quality/Technical Commercial /Price Social Value.
“Quality/Technical Commercial /Price Social Value”
Document 103450-2026, field /tender/lots/1/awardCriteria/weightingDescription, read 30 Oct 2026, 23:25 UTC · source (opens in a new tab)
E2
Lot 1 is evaluated on: Quality/Technical Commercial /Price Social Value.
“Quality/Technical Commercial /Price Social Value”
Document 103450-2026, field /tender/lots/0/awardCriteria/weightingDescription, read 30 Oct 2026, 23:25 UTC · source (opens in a new tab)
E3
Lot 3 is evaluated on: Quality/Technical Commercial /Price Social Value.
“Quality/Technical Commercial /Price Social Value”
Document 103450-2026, field /tender/lots/2/awardCriteria/weightingDescription, read 30 Oct 2026, 23:25 UTC · source (opens in a new tab)
E4
The buyer is East West Rail Company Limited.
Document 103450-2026, field /buyer/name, read 30 Oct 2026, 23:25 UTC · source (opens in a new tab)
E5–E20
Classified under CPV: Engineering services (71300000); Consultative engineering and construction services (71310000); Railway engineering services (71311230); Transport systems consultancy services (71311200); Infrastructure works consultancy services (71311300); Supervision of project and documentation (71248000); Project management consultancy services (72224000); Construction project management services (71541000); Health and safety consultancy services (71317210); Procurement consultancy services (79418000); Contract administration services (79994000); Project and design preparation, estimation of costs (71242000); Calculation of costs, monitoring of costs (71244000); Services of commercial workers (98511000); Auditing services (79212000); Statutory audit services (79212300).
read 30 Oct 2026, 23:25 UTC
E21
Lot 2 runs from 30 Apr 2028 to 30 Apr 2040.
“2028-05-01T00:00:00+01:00 to 2040-04-30T23:59:59+01:00”
Document 103450-2026, field /tender/lots/1/contractPeriod, read 30 Oct 2026, 23:25 UTC · source (opens in a new tab)
E22
Lot 1 runs from 30 Apr 2028 to 30 Apr 2040.
“2028-05-01T00:00:00+01:00 to 2040-04-30T23:59:59+01:00”
Document 103450-2026, field /tender/lots/0/contractPeriod, read 30 Oct 2026, 23:25 UTC · source (opens in a new tab)
E23
Lot 3 runs from 30 Apr 2028 to 30 Apr 2040.
“2028-05-01T00:00:00+01:00 to 2040-04-30T23:59:59+01:00”
Document 103450-2026, field /tender/lots/2/contractPeriod, read 30 Oct 2026, 23:25 UTC · source (opens in a new tab)
E24
The buyer's address is in United Kingdom.
Document 103450-2026, field /parties/0/address/country, read 30 Oct 2026, 23:25 UTC · source (opens in a new tab)
E25
Requests to participate must be submitted by 13 Nov 2026, 12:00 UTC. Invited suppliers bid later.
“2026-11-13T12:00:00+00:00”
Document 103450-2026, field /tender/expressionOfInterestDeadline, read 30 Oct 2026, 23:25 UTC · source (opens in a new tab)
E26
The buyer describes the requirement in the notice.
“The East West Railway Company (the Authority) is responsible for the delivery of East West Rail (EWR), a Nationally Significant Infrastructure Project providing new and upgraded rail links between Oxford, Milton Keynes, Bedford and Cambridge. EWR Co. is responsible for leading…”
Document 103450-2026, field /tender/description, read 30 Oct 2026, 23:25 UTC · source (opens in a new tab)
E27
Delivery location: UK, United Kingdom.
Document 103450-2026, field /tender/items/0/deliveryAddresses/0, read 30 Oct 2026, 23:25 UTC · source (opens in a new tab)
E28
Delivery location: UK, United Kingdom.
Document 103450-2026, field /tender/items/1/deliveryAddresses/0, read 30 Oct 2026, 23:25 UTC · source (opens in a new tab)
E29
Delivery location: UK, United Kingdom.
Document 103450-2026, field /tender/items/2/deliveryAddresses/0, read 30 Oct 2026, 23:25 UTC · source (opens in a new tab)
E30
The legal basis is UKPGA 2023/54 (Procurement Act 2023).
Document 103450-2026, field /tender/legalBasis/id, read 30 Oct 2026, 23:25 UTC · source (opens in a new tab)
E31
Lot 3 selection criterion: PSQ highest ranked bidders
Document 103450-2026, field /tender/lots/2/selectionCriteria/criteria/0/description, read 30 Oct 2026, 23:25 UTC · source (opens in a new tab)
E32
Lot 1 selection criterion: PSQ highest ranked bidders.
Document 103450-2026, field /tender/lots/0/selectionCriteria/criteria/0/description, read 30 Oct 2026, 23:25 UTC · source (opens in a new tab)
E33
Lot 1 economic criterion: Stage 0 – Completion of EOI and EWA Tenderers will only be provided with the full set of Associated Tender Documents once they have completed Appendix C -Expression of Interest and for existing Authority suppliers, Appendix B - EWA. The…
“Stage 0 – Completion of EOI and EWA Tenderers will only be provided with the full set of Associated Tender Documents once they have completed Appendix C -Expression of Interest and for existing Authority suppliers, Appendix B - EWA. The full set of Associated Tender Documents…”
Document 103450-2026, field /tender/lots/0/selectionCriteria/criteria/1/description, read 30 Oct 2026, 23:25 UTC · source (opens in a new tab)
E34
Lot 1 technical criterion: Technical ability will be evaluated in two stages as below by means of asssessment questions in both stages. Stage 1 – Procurement Specific Questionnaire (ITP / PSQ Stage) Stage 2 – Tender Stage (ITT Stage)
Document 103450-2026, field /tender/lots/0/selectionCriteria/criteria/2/description, read 30 Oct 2026, 23:25 UTC · source (opens in a new tab)
E35
Lot 2 selection criterion: PSQ highest ranked bidders
Document 103450-2026, field /tender/lots/1/selectionCriteria/criteria/0/description, read 30 Oct 2026, 23:25 UTC · source (opens in a new tab)
E36
Lot 2 economic criterion: Stage 0 – Completion of EOI and EWA Tenderers will only be provided with the full set of Associated Tender Documents once they have completed Appendix C -Expression of Interest and for existing Authority suppliers, Appendix B - EWA. The…
“Stage 0 – Completion of EOI and EWA Tenderers will only be provided with the full set of Associated Tender Documents once they have completed Appendix C -Expression of Interest and for existing Authority suppliers, Appendix B - EWA. The full set of Associated Tender Documents…”
Document 103450-2026, field /tender/lots/1/selectionCriteria/criteria/1/description, read 30 Oct 2026, 23:25 UTC · source (opens in a new tab)
E37
Lot 2 technical criterion: Technical ability will be evaluated in two stages as below by means of asssessment questions in both stages. Stage 1 – Procurement Specific Questionnaire (ITP / PSQ Stage) Stage 2 – Tender Stage (ITT Stage)
Document 103450-2026, field /tender/lots/1/selectionCriteria/criteria/2/description, read 30 Oct 2026, 23:25 UTC · source (opens in a new tab)
E38
Lot 3 economic criterion: Stage 0 – Completion of EOI and EWA Tenderers will only be provided with the full set of Associated Tender Documents once they have completed Appendix C -Expression of Interest and for existing Authority suppliers, Appendix B - EWA. The…
“Stage 0 – Completion of EOI and EWA Tenderers will only be provided with the full set of Associated Tender Documents once they have completed Appendix C -Expression of Interest and for existing Authority suppliers, Appendix B - EWA. The full set of Associated Tender Documents…”
Document 103450-2026, field /tender/lots/2/selectionCriteria/criteria/1/description, read 30 Oct 2026, 23:25 UTC · source (opens in a new tab)
E39
Lot 3 technical criterion: Technical ability will be evaluated in two stages as below by means of asssessment questions in both stages. Stage 1 – Procurement Specific Questionnaire (ITP / PSQ Stage) Stage 2 – Tender Stage (ITT Stage)
Document 103450-2026, field /tender/lots/2/selectionCriteria/criteria/2/description, read 30 Oct 2026, 23:25 UTC · source (opens in a new tab)
E40
The buyer marks lot 1 as suitable for small and medium-sized businesses.
“sme: true”
Document 103450-2026, field /tender/lots/0/suitability/sme, read 30 Oct 2026, 23:25 UTC · source (opens in a new tab)
E41
The buyer marks lot 2 as suitable for voluntary, community and social enterprises.
“vcse: true”
Document 103450-2026, field /tender/lots/1/suitability/vcse, read 30 Oct 2026, 23:25 UTC · source (opens in a new tab)
E42
The buyer marks lot 2 as suitable for small and medium-sized businesses.
“sme: true”
Document 103450-2026, field /tender/lots/1/suitability/sme, read 30 Oct 2026, 23:25 UTC · source (opens in a new tab)
E43
The buyer marks lot 3 as suitable for voluntary, community and social enterprises.
“vcse: true”
Document 103450-2026, field /tender/lots/2/suitability/vcse, read 30 Oct 2026, 23:25 UTC · source (opens in a new tab)
E44
The buyer marks lot 1 as suitable for voluntary, community and social enterprises.
“vcse: true”
Document 103450-2026, field /tender/lots/0/suitability/vcse, read 30 Oct 2026, 23:25 UTC · source (opens in a new tab)
E45
The buyer marks lot 3 as suitable for small and medium-sized businesses.
“sme: true”
Document 103450-2026, field /tender/lots/2/suitability/sme, read 30 Oct 2026, 23:25 UTC · source (opens in a new tab)
E46
Clarification questions close at 6 Nov 2026, 12:00 UTC.
“2026-11-06T12:00:00+00:00”
Document 103450-2026, field /tender/enquiryPeriod/endDate, read 30 Oct 2026, 23:25 UTC · source (opens in a new tab)
E47
This is a call for competition. Suppliers can respond.
“tender”
Document 103450-2026, field /tag, read 30 Oct 2026, 23:25 UTC · source (opens in a new tab)
E48
The procedure is: Competitive flexible procedure.
Document 103450-2026, field /tender/procurementMethodDetails, read 30 Oct 2026, 23:25 UTC · source (opens in a new tab)
E49
The notice was published on 30 Oct 2026.
“2026-10-30T17:20:44Z”
Document 103450-2026, field /tender/documents/2/datePublished, read 30 Oct 2026, 23:25 UTC · source (opens in a new tab)
E50
Find a Tender gives the tender status as active.
Document 103450-2026, field /tender/status, read 30 Oct 2026, 23:25 UTC · source (opens in a new tab)
E51
The notice explains how to submit a tender.
“https://eastwestrail.ukp.app.jaggaer.com/esop/ogc-host/public/eastwestrail/web/login.jst?_ncp=1791885132105.1056374-1”
Document 103450-2026, field /tender/submissionMethodDetails, read 30 Oct 2026, 23:25 UTC · source (opens in a new tab)
E52
The notice is titled "Client Support Framework (CSF)".
Document 103450-2026, field /tender/title, read 30 Oct 2026, 23:25 UTC · source (opens in a new tab)
E53
The stated value is GBP 350,000,000 excluding VAT.
“350000000 GBP”
Document 103450-2026, field /tender/value/amount, read 30 Oct 2026, 23:25 UTC · source (opens in a new tab)

Contains public sector information from Find a Tender, licensed under the Open Government Licence v3.0. Data licence: Open Government Licence v3.0 (opens in a new tab). Personal contact details in notices are not stored or shown.

Updates

First seen · 30 Oct 2026, 23:25 UTC
The source published a call for competition with a future deadline.
Source document 103450-2026

Track this tender for free

Create a free account to save it, get alerts for tenders like it and see how well it fits your company.

Create a free account

No card needed. Already have one? Sign in

The full check · £79

The notice is free. The assessment reads the tender documents against your company: pass/fail requirements you meet and miss, documents to prepare, how bids are scored, contract risks and a bid or no-bid recommendation. Every point quotes its page.For this two-stage procedure the assessment checks the stage 1 eligibility and selection requirements in the pack.

See a sample assessment Add the documents for the full check

We check the notice at the source again before the report is produced. If it has closed or been cancelled by then, we do not produce the report and your payment is refunded.