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ClosedHealth and social care

Hillingdon Council is seeking a provider of carer support services in its capacity as the lead statutory organisation for the development and delivery of a joint carers' strategy. Hillingdon Council invites carer support providers to tender for the opportunity. The purpose of this Service is to provide support to all carers in Hillingdon. A wide range of support can contribute to preventing, reducing, or delaying the needs of carers from developing, thereby enabling them to continue in their caring role for longer. The Council requires the provision of a holistic model to enable carers to access information, advice and support. The Service Provider will develo[E16]

Uxbridge, United KingdomLondon Borough of Hillingdon[E1]

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In plain English

What they want
Carers Support Services for Adults. The Contract term will be for a 5 plus optional 3 year extension. The value represents the full 8 years (£520K/annum) The Council is commissioning the Service in its capacity as the lead statutory organisation for the development and delivery of a joint carers' strategy. The purpose of this Service is to provide support to all carers in Hillingdon.
Who can bid
No restrictions are stated in the notice data. The tender documents may set more.
Deadline
Buyer's deadline: 22 Jan 2025, 12:00 UTC. UTC: 22 Jan 2025, 12:00 UTC.
Published 11 Dec 2024.
Value
GBP 4,160,000
Buyer
London Borough of HillingdonSee what else this buyer buys and when.
How to apply
Through the buyer's official process. Open the original notice on UK Contracts Finder (OCDS) (opens in a new tab) ↗
Tender documents

The tender documents for this notice are on the buyer's own portal, usually behind a free supplier registration. We link to them and do not fetch them, so the report is based on the notice only.

This opportunity is closed and its deadline has passed. Reports are not available for it.

Deadline[E4]
22 Jan 2025, 12:00 UTC
Value[E17]
GBP 4,160,000
Published[E14]
11 Dec 2024
Procedure[E13]
Open procedure (above threshold)
Source
UK Contracts Finder (OCDS) (opens in a new tab)
Last checked
4 hours ago

About the requirement

From the notice

Carers Support Services for Adults. The Contract term will be for a 5 plus optional 3 year extension. The value represents the full 8 years (£520K/annum) The Council is commissioning the Service in its capacity as the lead statutory organisation for the development and delivery of a joint carers' strategy. The purpose of this Service is to provide support to all carers in Hillingdon. A wide range of support can contribute to preventing, reducing, or delaying the needs of carers from developing, thereby enabling them to continue in their caring role for longer. The Council requires the provision of a holistic model to enable carers to access information, advice and support. The Service Provider will develop, maintain and deliver a range of person-centred and co-ordinated Services for carers in Hillingdon. The Service Provider will be responsible for ensuring safe, high quality, non-discriminatory carer services appropriate to the diverse needs of the Borough. The support services are for adults and young carers in Hillingdon. The services include: • Information, advice and guidance, including specialist provision linked to dementia and adult mental health. • Maintenance of a carers' register. • Carers assessments, i.e., adult carers, parent carers & young carers. • Counselling and emotional support. • Peer support groups and signposting to other community-based groups, including faith groups. • Replacement care, i.e., home-based short breaks. • Carer engagement programme. • Training for carers (directly provided or facilitated), e.g., first…[E5]

Eligibility and requirements

  • ConditionDelivery location: British Oversea Territories.[E8]
  • ConditionDelivery location: Channel Islands.[E9]
  • ConditionDelivery location: Europe.[E10]
  • ConditionDelivery location: Isle of Man.[E6]
  • ConditionDelivery location: Rest of the World.[E11]
  • ConditionDelivery location: United Kingdom.[E7]
  • The notice data states no restriction on who may bid. Exclusion grounds and selection criteria in the tender documents still apply.

Risks and unknowns

  • UnknownWe read the published notice, not the full tender documents.

Updates

  1. First seen · 28 Oct 2026, 13:47 UTC

    The deadline (2025-01-22T12:00:00.000Z) has passed.

    Source document 7ccf4a33-95d8-4a27-93db-ae26c811cb03-810108

Evidence

17 facts

Every fact on this page comes from the published notice. Each entry shows the document and the field it was read from.

  1. E1

    The buyer is London Borough of Hillingdon.

    Document 7ccf4a33-95d8-4a27-93db-ae26c811cb03-810108, field /buyer/name, read 28 Oct 2026, 13:47 UTC · source (opens in a new tab)

  2. E2

    The notice is classified under CPV 85000000 (Health and social work services).

    Document 7ccf4a33-95d8-4a27-93db-ae26c811cb03-810108, field /tender/classification/id, read 28 Oct 2026, 13:47 UTC · source (opens in a new tab)

  3. E3

    Contracts Finder publishes United Kingdom procurement.

    “UNITED KINGDOM”

    Document 7ccf4a33-95d8-4a27-93db-ae26c811cb03-810108, field /tender, read 28 Oct 2026, 13:47 UTC · source (opens in a new tab)

  4. E4

    Tenders must be submitted by 22 Jan 2025, 12:00 UTC.

    “2025-01-22T12:00:00Z”

    Document 7ccf4a33-95d8-4a27-93db-ae26c811cb03-810108, field /tender/tenderPeriod/endDate, read 28 Oct 2026, 13:47 UTC · source (opens in a new tab)

  5. E5

    The buyer describes the requirement in the notice.

    “Carers Support Services for Adults. The Contract term will be for a 5 plus optional 3 year extension. The value represents the full 8 years (£520K/annum) The Council is commissioning the Service in its capacity as the lead statutory organisation for the development and delivery…”

    Document 7ccf4a33-95d8-4a27-93db-ae26c811cb03-810108, field /tender/description, read 28 Oct 2026, 13:47 UTC · source (opens in a new tab)

  6. E6

    Delivery location: Isle of Man.

    Document 7ccf4a33-95d8-4a27-93db-ae26c811cb03-810108, field /tender/items/0/deliveryAddresses/4, read 28 Oct 2026, 13:47 UTC · source (opens in a new tab)

  7. E7

    Delivery location: United Kingdom.

    Document 7ccf4a33-95d8-4a27-93db-ae26c811cb03-810108, field /tender/items/0/deliveryAddresses/6, read 28 Oct 2026, 13:47 UTC · source (opens in a new tab)

  8. E8

    Delivery location: British Oversea Territories.

    Document 7ccf4a33-95d8-4a27-93db-ae26c811cb03-810108, field /tender/items/0/deliveryAddresses/1, read 28 Oct 2026, 13:47 UTC · source (opens in a new tab)

  9. E9

    Delivery location: Channel Islands.

    Document 7ccf4a33-95d8-4a27-93db-ae26c811cb03-810108, field /tender/items/0/deliveryAddresses/2, read 28 Oct 2026, 13:47 UTC · source (opens in a new tab)

  10. E10

    Delivery location: Europe.

    Document 7ccf4a33-95d8-4a27-93db-ae26c811cb03-810108, field /tender/items/0/deliveryAddresses/3, read 28 Oct 2026, 13:47 UTC · source (opens in a new tab)

  11. E11

    Delivery location: Rest of the World.

    Document 7ccf4a33-95d8-4a27-93db-ae26c811cb03-810108, field /tender/items/0/deliveryAddresses/5, read 28 Oct 2026, 13:47 UTC · source (opens in a new tab)

  12. E12

    This is a call for competition. Suppliers can respond.

    “tender”

    Document 7ccf4a33-95d8-4a27-93db-ae26c811cb03-810108, field /tag, read 28 Oct 2026, 13:47 UTC · source (opens in a new tab)

  13. E13

    The procedure is: Open procedure (above threshold).

    Document 7ccf4a33-95d8-4a27-93db-ae26c811cb03-810108, field /tender/procurementMethodDetails, read 28 Oct 2026, 13:47 UTC · source (opens in a new tab)

  14. E14

    The notice was published on 11 Dec 2024.

    “2024-12-11T17:40:46Z”

    Document 7ccf4a33-95d8-4a27-93db-ae26c811cb03-810108, field /tender/documents/0/datePublished, read 28 Oct 2026, 13:47 UTC · source (opens in a new tab)

  15. E15

    Contracts Finder gives the tender status as active.

    Document 7ccf4a33-95d8-4a27-93db-ae26c811cb03-810108, field /tender/status, read 28 Oct 2026, 13:47 UTC · source (opens in a new tab)

  16. E16

    The notice is titled "Hillingdon Council is seeking a provider of carer support services in its capacity as the lead statutory organisation for the development and delivery of a joint carers' strategy. Hillingdon Council…".

    “Hillingdon Council is seeking a provider of carer support services in its capacity as the lead statutory organisation for the development and delivery of a joint carers' strategy. Hillingdon Council invites carer support providers to tender for the opportunity. The purpose of th…”

    Document 7ccf4a33-95d8-4a27-93db-ae26c811cb03-810108, field /tender/title, read 28 Oct 2026, 13:47 UTC · source (opens in a new tab)

  17. E17

    The stated value is GBP 4,160,000.

    “4160000 GBP”

    Document 7ccf4a33-95d8-4a27-93db-ae26c811cb03-810108, field /tender/value/amount, read 28 Oct 2026, 13:47 UTC · source (opens in a new tab)

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