UpcomingPlanned procurementComputer facilities management serviceses

Contratación del Servicio de atención al puesto de trabajo de usuarios y resolución de incidencias de los Servicios Centrales y Centros dependientes de IIPP[E12]

Madrid, SpainSubdirección General de Planificación y Gestión Económica[E1]

In plain English

What they want: Disponer de un buen servicio de resolución de incidencias y atención al puesto del usuario es de vital importancia para el desenvolvimiento adecuado de cualquier departamento de Tecnologías de la Información. Constituye la cara externa de los departamentos de tecnologías de la información, y la que refleja, desde el punto de vista del usuario la actividad diaria en el campo de las TIC
Who can bid: No restrictions are stated in the notice data. The tender documents may set more.
Expected deadline: Not stated
Published 26 Oct 2026.
Value: EUR 1,558,400
Buyer: Subdirección General de Planificación y Gestión EconómicaSee what else this buyer buys and when.
How to apply: Through the buyer's official process. Open the original notice on EU Tenders Electronic Daily (TED Search API) (opens in a new tab) ↗
Tender documents: We read the official TED notice. The full tender documents are on the buyer's own portal, linked from the notice, and we do not fetch them.

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Expected deadline: Not stated
Value[E13]: EUR 1,558,400
Published[E11]: 26 Oct 2026
Procedure: Not stated
Source: EU Tenders Electronic Daily (TED Search API) (opens in a new tab)
Last checked: 37 minutes ago

About the requirement

From the notice

Disponer de un buen servicio de resolución de incidencias y atención al puesto del usuario es de vital importancia para el desenvolvimiento adecuado de cualquier departamento de Tecnologías de la Información. Constituye la cara externa de los departamentos de tecnologías de la información, y la que refleja, desde el punto de vista del usuario la actividad diaria en el campo de las TIC[E5]

Eligibility and requirements

ConditionPlace of performance: NUTS ES300.[E6]
ConditionSelection criterion (in spa): Cifra anual de negocio[E7]
ConditionThe procurement is covered by the WTO Government Procurement Agreement.[E8]
DetailThe contract duration is 2 YEAR.[E3]
The notice data states no restriction on who may bid. Exclusion grounds and selection criteria in the tender documents still apply.

Risks and unknowns

RiskBidding has not opened. Scope and dates can change before the call for competition.[E9]
UnknownNo submission deadline we could read in the notice data.
RiskThe official language is SPA. Documents and bids may need to be in that language.[E10]
UnknownWe read the published notice, not the full tender documents.

Updates

First seen · 28 Oct 2026, 09:19 UTC
The source published a planning or prior information notice. Bidding has not opened.
Source document 744540-2026

Evidence

13 facts

Every fact on this page comes from the published notice. Each entry shows the document and the field it was read from.

E1
The buyer is Subdirección General de Planificación y Gestión Económica.
Document 744540-2026, field /buyer-name/spa, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E2
The notice is classified under CPV 72514000.
Document 744540-2026, field /classification-cpv/0, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E3
The contract duration is 2 YEAR.
Document 744540-2026, field /duration-period-value-lot/0, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E4
The buyer is in ESP.
Document 744540-2026, field /buyer-country/0, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E5
The buyer describes the requirement (in spa).
“Disponer de un buen servicio de resolución de incidencias y atención al puesto del usuario es de vital importancia para el desenvolvimiento adecuado de cualquier departamento de Tecnologías de la Información. Constituye la cara externa de los departamentos de tecnologías de la i…”
Document 744540-2026, field /description-proc/spa, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E6
Place of performance: NUTS ES300.
Document 744540-2026, field /place-of-performance, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E7
Selection criterion (in spa): Cifra anual de negocio
Document 744540-2026, field /selection-criterion-description-lot/spa, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E8
The procurement is covered by the WTO Government Procurement Agreement.
“true”
Document 744540-2026, field /gpa-lot, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E9
This is a planning or market engagement notice. Bidding has not opened. TED notice type: pin-rtl.
Document 744540-2026, field /notice-type, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E10
The procedure title in spa is "Contratación del Servicio de atención al puesto de trabajo de usuarios y resolución de incidencias de los Servicios Centrales y Centros dependientes de IIPP".
Document 744540-2026, field /title-proc/spa, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E11
TED published the notice on 27 Oct 2026.
“2026-10-27+01:00”
Document 744540-2026, field /publication-date, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E12
The notice is titled "Spain – Computer facilities management services – Contratación del Servicio de atención al puesto de trabajo de usuarios y resolución de incidencias de los Servicios Centrales y Centros dependientes…".
“Spain – Computer facilities management services – Contratación del Servicio de atención al puesto de trabajo de usuarios y resolución de incidencias de los Servicios Centrales y Centros dependientes de IIPP”
Document 744540-2026, field /notice-title/eng, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E13
The estimated value is EUR 1,558,400.
“1558400 EUR”
Document 744540-2026, field /estimated-value-proc, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)

Source: Tenders Electronic Daily (TED), © European Union. Reuse authorised under Commission Decision 2011/833/EU. Data licence: EU reuse of TED data (Commission Decision 2011/833/EU) (opens in a new tab). Personal contact details in notices are not stored or shown.

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