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Primary Care Support Services: GP Patient Medical Records[E14]

London, United KingdomNHS England[E1]

In plain English

What they want
The GP Patient Medical Records Service covers the end-to-end management of high-volume GP Patient medical records. The Service supports GP practices and authorised parties that require records for continuity of care, patient registration, operational processing or legally mandated access.
Who can bid
No restrictions are stated in the notice data. The tender documents may set more.
Expected deadline
Buyer's deadline: 8 Dec 2026, 13:00 UTC. UTC: 8 Dec 2026, 13:00 UTC.
Published 22 Oct 2026.
Value
GBP 243,000,000
Buyer
NHS EnglandSee what else this buyer buys and when.
Tender documents

The tender documents for this notice are on the buyer's own portal, usually behind a free supplier registration. We link to them and do not fetch them, so the report is based on the notice only.

Expected deadline[E5]
8 Dec 2026, 13:00 UTC
Value[E15]
GBP 243,000,000
Published[E12]
22 Oct 2026
Procedure[E11]
Competitive flexible procedure
Last checked
13 hours ago

About the requirement

From the notice

The GP Patient Medical Records Service covers the end-to-end management of high-volume GP Patient medical records. The Service supports GP practices and authorised parties that require records for continuity of care, patient registration, operational processing or legally mandated access. The Supplier will be responsible for: Providing secure transportation and exchanging of GP Patient medical records between GP practices, storage facilities and authorised recipients. Receiving registration transactions generated through patient registration activity and authorised manual requests. Creating GP Patient medical record movement requests from those registration transactions. Managing GP Patient medical record movements associated with patient registration and authorised manual requests. Providing transparent end-to-end status, location, chain-of-custody and audit information. Identifying, retrieving, reconciling and maintaining the integrity of the complete GP Patient medical record across paper and digital formats. Digitising, quality assuring, indexing and uploading records to the National Document Repository when required. Providing secure digital exchange where the National Document Repository is unavailable in exceptional circumstances or inaccessible to the intended recipient. The supplier is not required to build a separate repository. Maintaining archive storage and undertaking secure destruction in accordance with approved retention and destruction arrangements. Operating the supporting technology, customer contact, tracking, reporting and service-management…[E6]

Eligibility and requirements

  • ConditionThe legal basis is UKPGA 2023/54 (Procurement Act 2023).[E7]
  • ConditionThe buyer marks lot 1 as suitable for small and medium-sized businesses.[E9]
  • ConditionThe buyer marks lot 1 as suitable for voluntary, community and social enterprises.[E8]
  • DetailLot 1 runs from 1 Jun 2027 to 31 Aug 2035, extendable to 31 Aug 2038.[E3]
  • The notice data states no restriction on who may bid. Exclusion grounds and selection criteria in the tender documents still apply.

Risks and unknowns

  • RiskBidding has not opened. Scope and dates can change before the call for competition.[E10]
  • UnknownWe read the published notice, not the full tender documents.

Updates

  1. First seen Β· 28 Oct 2026, 09:20 UTC

    The source published a planning or prior information notice. Bidding has not opened.

    Source document 099822-2026

Evidence

15 facts

Every fact on this page comes from the published notice. Each entry shows the document and the field it was read from.

  1. E1

    The buyer is NHS England.

    Document 099822-2026, field /buyer/name, read 28 Oct 2026, 09:20 UTC Β· source (opens in a new tab)

  2. E2

    The notice is classified under CPV 79996100 (Records management).

    Document 099822-2026, field /tender/items/0/additionalClassifications/0/id, read 28 Oct 2026, 09:20 UTC Β· source (opens in a new tab)

  3. E3

    Lot 1 runs from 1 Jun 2027 to 31 Aug 2035, extendable to 31 Aug 2038.

    β€œ2027-06-01T00:00:00+01:00 to 2035-08-31T23:59:59+01:00”

    Document 099822-2026, field /tender/lots/0/contractPeriod, read 28 Oct 2026, 09:20 UTC Β· source (opens in a new tab)

  4. E4

    The buyer's address is in United Kingdom.

    Document 099822-2026, field /parties/0/address/country, read 28 Oct 2026, 09:20 UTC Β· source (opens in a new tab)

  5. E5

    Tenders must be submitted by 8 Dec 2026, 13:00 UTC.

    β€œ2026-12-08T13:00:00Z”

    Document 099822-2026, field /tender/tenderPeriod/endDate, read 28 Oct 2026, 09:20 UTC Β· source (opens in a new tab)

  6. E6

    The buyer describes the requirement in the notice.

    β€œThe GP Patient Medical Records Service covers the end-to-end management of high-volume GP Patient medical records. The Service supports GP practices and authorised parties that require records for continuity of care, patient registration, operational processing or legally mandat…”

    Document 099822-2026, field /tender/description, read 28 Oct 2026, 09:20 UTC Β· source (opens in a new tab)

  7. E7

    The legal basis is UKPGA 2023/54 (Procurement Act 2023).

    Document 099822-2026, field /tender/legalBasis/id, read 28 Oct 2026, 09:20 UTC Β· source (opens in a new tab)

  8. E8

    The buyer marks lot 1 as suitable for voluntary, community and social enterprises.

    β€œvcse: true”

    Document 099822-2026, field /tender/lots/0/suitability/vcse, read 28 Oct 2026, 09:20 UTC Β· source (opens in a new tab)

  9. E9

    The buyer marks lot 1 as suitable for small and medium-sized businesses.

    β€œsme: true”

    Document 099822-2026, field /tender/lots/0/suitability/sme, read 28 Oct 2026, 09:20 UTC Β· source (opens in a new tab)

  10. E10

    This is a planning or market engagement notice. Bidding has not opened.

    β€œplanningUpdate”

    Document 099822-2026, field /tag, read 28 Oct 2026, 09:20 UTC Β· source (opens in a new tab)

  11. E11

    The procedure is: Competitive flexible procedure.

    Document 099822-2026, field /tender/procurementMethodDetails, read 28 Oct 2026, 09:20 UTC Β· source (opens in a new tab)

  12. E12

    The notice was published on 22 Oct 2026.

    β€œ2026-10-22T10:28:35+01:00”

    Document 099822-2026, field /date, read 28 Oct 2026, 09:20 UTC Β· source (opens in a new tab)

  13. E13

    Find a Tender gives the tender status as planned.

    Document 099822-2026, field /tender/status, read 28 Oct 2026, 09:20 UTC Β· source (opens in a new tab)

  14. E14

    The notice is titled "Primary Care Support Services: GP Patient Medical Records".

    Document 099822-2026, field /tender/title, read 28 Oct 2026, 09:20 UTC Β· source (opens in a new tab)

  15. E15

    The stated value is GBP 243,000,000 excluding VAT.

    β€œ243000000 GBP”

    Document 099822-2026, field /tender/value/amount, read 28 Oct 2026, 09:20 UTC Β· source (opens in a new tab)

Contains public sector information from Find a Tender, licensed under the Open Government Licence v3.0. Data licence: Open Government Licence v3.0 (opens in a new tab). Personal contact details in notices are not stored or shown.