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Personal Assistant Register Software[E16]

Norfolk, United KingdomNorfolk County Council[E1]

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In plain English

What they want
The Direct Payment Support Service (DPSS) provides support to individual employers who receive funds (direct payments) from the council to support care services. The DPSS currently provides support to 1400 individual employers to advertise, shortlist, and onboard personal care assistants. The system will need to be accessible to a wide-ranging audience as well as being overseen and supported by NCC staff.
Who can bid
No restrictions are stated in the notice data. The tender documents may set more.
Deadline
Buyer's deadline: 24 Mar 2025, 12:11 UTC. UTC: 24 Mar 2025, 12:11 UTC.
Published 21 Feb 2025.
Value
Not stated by the buyer.
Buyer
Norfolk County CouncilSee what else this buyer buys and when.
How to apply
Through the buyer's official process. Open the original notice on UK Contracts Finder (OCDS) (opens in a new tab) ↗
Tender documents

The tender documents for this notice are on the buyer's own portal, usually behind a free supplier registration. We link to them and do not fetch them, so the report is based on the notice only.

This opportunity is closed and its deadline has passed. Reports are not available for it.

Deadline[E4]
24 Mar 2025, 12:11 UTC
Value
Not stated
Published[E14]
21 Feb 2025
Procedure[E13]
Open procedure (above threshold)
Source
UK Contracts Finder (OCDS) (opens in a new tab)
Last checked
27 minutes ago

About the requirement

From the notice

The Direct Payment Support Service (DPSS) provides support to individual employers who receive funds (direct payments) from the council to support care services. The DPSS currently provides support to 1400 individual employers to advertise, shortlist, and onboard personal care assistants. The system will need to be accessible to a wide-ranging audience as well as being overseen and supported by NCC staff. DPSS is looking for a new PA Register software that can provide the following benefits: • Improve the recruitment process efficiency and reporting. • Ensure compliance with the UK Employment law and discrimination laws. • Enhance the user experience and satisfaction of the DPSS clients and staff, by providing online access, self-service options, and timely communication. • Reduce the operational costs and risks associated with the recruitment of PA's. • Support the growth and development of the DPSS and its services. Additional information: This procurement will be managed electronically via the Council`s e-procurement system. To participate in this procurement, applicants must first be registered on the system at https://in-tendhost.co.uk/norfolkcc. Full instructions for registration and use of the system can be found at https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles. Once registered you will be able to see the procurement project under the `tenders` section and `express an interest` to view the documentation. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-maili…[E5]

Eligibility and requirements

  • ConditionDelivery location: British Oversea Territories.[E7]
  • ConditionDelivery location: Channel Islands.[E6]
  • ConditionDelivery location: Europe.[E11]
  • ConditionDelivery location: Isle of Man.[E10]
  • ConditionDelivery location: Rest of the World.[E9]
  • ConditionDelivery location: United Kingdom.[E8]
  • The notice data states no restriction on who may bid. Exclusion grounds and selection criteria in the tender documents still apply.

Risks and unknowns

  • UnknownThe notice does not state a value.
  • UnknownWe read the published notice, not the full tender documents.

Updates

  1. First seen · 28 Oct 2026, 13:39 UTC

    The deadline (2025-03-24T12:11:00.000Z) has passed.

    Source document c43124eb-44cc-4edf-80ce-37a40239b434-829367

Evidence

16 facts

Every fact on this page comes from the published notice. Each entry shows the document and the field it was read from.

  1. E1

    The buyer is Norfolk County Council.

    Document c43124eb-44cc-4edf-80ce-37a40239b434-829367, field /buyer/name, read 28 Oct 2026, 13:39 UTC · source (opens in a new tab)

  2. E2

    The notice is classified under CPV 48000000 (Software package and information systems).

    Document c43124eb-44cc-4edf-80ce-37a40239b434-829367, field /tender/classification/id, read 28 Oct 2026, 13:39 UTC · source (opens in a new tab)

  3. E3

    Contracts Finder publishes United Kingdom procurement.

    Document c43124eb-44cc-4edf-80ce-37a40239b434-829367, field /tender, read 28 Oct 2026, 13:39 UTC · source (opens in a new tab)

  4. E4

    Tenders must be submitted by 24 Mar 2025, 12:11 UTC.

    “2025-03-24T12:11:00Z”

    Document c43124eb-44cc-4edf-80ce-37a40239b434-829367, field /tender/tenderPeriod/endDate, read 28 Oct 2026, 13:39 UTC · source (opens in a new tab)

  5. E5

    The buyer describes the requirement in the notice.

    “The Direct Payment Support Service (DPSS) provides support to individual employers who receive funds (direct payments) from the council to support care services. The DPSS currently provides support to 1400 individual employers to advertise, shortlist, and onboard personal care a…”

    Document c43124eb-44cc-4edf-80ce-37a40239b434-829367, field /tender/description, read 28 Oct 2026, 13:39 UTC · source (opens in a new tab)

  6. E6

    Delivery location: Channel Islands.

    Document c43124eb-44cc-4edf-80ce-37a40239b434-829367, field /tender/items/0/deliveryAddresses/2, read 28 Oct 2026, 13:39 UTC · source (opens in a new tab)

  7. E7

    Delivery location: British Oversea Territories.

    Document c43124eb-44cc-4edf-80ce-37a40239b434-829367, field /tender/items/0/deliveryAddresses/1, read 28 Oct 2026, 13:39 UTC · source (opens in a new tab)

  8. E8

    Delivery location: United Kingdom.

    Document c43124eb-44cc-4edf-80ce-37a40239b434-829367, field /tender/items/0/deliveryAddresses/6, read 28 Oct 2026, 13:39 UTC · source (opens in a new tab)

  9. E9

    Delivery location: Rest of the World.

    Document c43124eb-44cc-4edf-80ce-37a40239b434-829367, field /tender/items/0/deliveryAddresses/5, read 28 Oct 2026, 13:39 UTC · source (opens in a new tab)

  10. E10

    Delivery location: Isle of Man.

    Document c43124eb-44cc-4edf-80ce-37a40239b434-829367, field /tender/items/0/deliveryAddresses/4, read 28 Oct 2026, 13:39 UTC · source (opens in a new tab)

  11. E11

    Delivery location: Europe.

    Document c43124eb-44cc-4edf-80ce-37a40239b434-829367, field /tender/items/0/deliveryAddresses/3, read 28 Oct 2026, 13:39 UTC · source (opens in a new tab)

  12. E12

    This is a call for competition. Suppliers can respond.

    “tender”

    Document c43124eb-44cc-4edf-80ce-37a40239b434-829367, field /tag, read 28 Oct 2026, 13:39 UTC · source (opens in a new tab)

  13. E13

    The procedure is: Open procedure (above threshold).

    Document c43124eb-44cc-4edf-80ce-37a40239b434-829367, field /tender/procurementMethodDetails, read 28 Oct 2026, 13:39 UTC · source (opens in a new tab)

  14. E14

    The notice was published on 21 Feb 2025.

    “2025-02-21T14:10:00Z”

    Document c43124eb-44cc-4edf-80ce-37a40239b434-829367, field /tender/documents/0/datePublished, read 28 Oct 2026, 13:39 UTC · source (opens in a new tab)

  15. E15

    Contracts Finder gives the tender status as active.

    Document c43124eb-44cc-4edf-80ce-37a40239b434-829367, field /tender/status, read 28 Oct 2026, 13:39 UTC · source (opens in a new tab)

  16. E16

    The notice is titled "Personal Assistant Register Software".

    Document c43124eb-44cc-4edf-80ce-37a40239b434-829367, field /tender/title, read 28 Oct 2026, 13:39 UTC · source (opens in a new tab)

Contains public sector information from Contracts Finder, licensed under the Open Government Licence v3.0. Data licence: Open Government Licence v3.0 (opens in a new tab). Personal contact details in notices are not stored or shown.