OpenComputer support and consultancy servicessk

HW maintenance pre IS GP SR[E14]

Bratislava - mestská časť Staré Mesto, SlovakiaGenerálna prokuratúra SR[E2]

In plain English

What they want: Predmetom zákazky je poskytovania služieb HW maintenance na obdobie do 30.11.2027 v rozsahu: - zabezpečenie dodania originálnych náhradných dielov verejnému obstarávateľovi alebo ním poverenej tretej strane (dodávateľ SLA pre IS GP SR), - v prípade nemožnosti opravy daného komponentu alebo jeho časti zabezpečenie dodania celého nového zariadenia, - poskytovanie aktualizácií, bezpečnostných záplat, firmvéru, nových…
Who can bid: No restrictions are stated in the notice data. The tender documents may set more.
Deadline: Buyer's deadline: 26 Nov 2026, 09:00 UTC+1. UTC: 26 Nov 2026, 08:00 UTC.
Published 26 Oct 2026.
Value: EUR 217,049
Buyer: Generálna prokuratúra SRSee what else this buyer buys and when.
How to apply: Through the buyer's official process. Open the original notice on EU Tenders Electronic Daily (TED Search API) (opens in a new tab) ↗
Tender documents: We read the official TED notice. The full tender documents are on the buyer's own portal, linked from the notice, and we do not fetch them.

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Deadline[E6]: 26 Nov 2026, 09:00 UTC+1
Value[E15]: EUR 217,049
Published[E13]: 26 Oct 2026
Procedure[E12]: open
Source: EU Tenders Electronic Daily (TED Search API) (opens in a new tab)
Last checked: 46 minutes ago

About the requirement

From the notice

Predmetom zákazky je poskytovania služieb HW maintenance na obdobie do 30.11.2027 v rozsahu: - zabezpečenie dodania originálnych náhradných dielov verejnému obstarávateľovi alebo ním poverenej tretej strane (dodávateľ SLA pre IS GP SR), - v prípade nemožnosti opravy daného komponentu alebo jeho časti zabezpečenie dodania celého nového zariadenia, - poskytovanie aktualizácií, bezpečnostných záplat, firmvéru, nových verzií ovládačov a softvérových častí hardvérových komponentov (súčasť ceny maintenance) verejnému obstarávateľovi alebo ním poverenej tretej strane, - zabezpečenie požadovaných časov odozvy na poskytovanie služieb HW maintenance v režime dodania nasledujúci pracovný deň po nahlásení incidentu, - poskytovanie súhrnnej informácie verejnému obstarávateľovi alebo ním poverenej tretej strane o vydaní nových verzií ovládačov, firmvéru alebo bezpečnostných záplatách výrobcov jednotlivých podporovaných komponentov minimálne jeden krát za štvrťrok, najneskôr do 10 pracovných dní od ukončenia predchádzajúceho štvrťroka, - telefonická alebo emailová podpora Helpdesk (vrátane ESSP), vrátane možnosti eskalácie riešenia incidentu na výrobcu.[E7]

Eligibility and requirements

ConditionThe buyer marks the procurement as suitable for small and medium-sized businesses.[E8]
ConditionThe procurement is covered by the WTO Government Procurement Agreement.[E9]
DetailAward criteria types: price.[E1]
DetailThe contract duration is 6 MONTH.[E4]
The notice data states no restriction on who may bid. Exclusion grounds and selection criteria in the tender documents still apply.

Risks and unknowns

RiskThe official language is SLK. Documents and bids may need to be in that language.[E11]
UnknownWe read the published notice, not the full tender documents.

Updates

First seen · 28 Oct 2026, 09:19 UTC
The source published a call for competition with a future deadline.
Source document 744052-2026

Evidence

15 facts

Every fact on this page comes from the published notice. Each entry shows the document and the field it was read from.

E1
Award criteria types: price.
Document 744052-2026, field /award-criterion-type-lot, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E2
The buyer is Generálna prokuratúra SR.
Document 744052-2026, field /buyer-name/slk, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E3
The notice is classified under CPV 72600000.
Document 744052-2026, field /classification-cpv/0, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E4
The contract duration is 6 MONTH.
Document 744052-2026, field /duration-period-value-lot/0, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E5
The buyer is in SVK.
Document 744052-2026, field /buyer-country/0, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E6
Tenders must be received by 26 Nov 2026, 09:00 UTC+01:00.
“2026-11-26+01:00 09:00:00+01:00”
Document 744052-2026, field /deadline-receipt-tender-date-lot/0, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E7
The buyer describes the requirement (in slk).
“Predmetom zákazky je poskytovania služieb HW maintenance na obdobie do 30.11.2027 v rozsahu: - zabezpečenie dodania originálnych náhradných dielov verejnému obstarávateľovi alebo ním poverenej tretej strane (dodávateľ SLA pre IS GP SR), - v prípade nemožnosti opravy daného kompo…”
Document 744052-2026, field /description-proc/slk, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E8
The buyer marks the procurement as suitable for small and medium-sized businesses.
“true”
Document 744052-2026, field /sme-lot, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E9
The procurement is covered by the WTO Government Procurement Agreement.
“true”
Document 744052-2026, field /gpa-lot, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E10
This is a call for competition. Suppliers can respond. TED notice type: cn-standard.
Document 744052-2026, field /notice-type, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E11
The procedure title in slk is "HW maintenance pre IS GP SR".
Document 744052-2026, field /title-proc/slk, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E12
The procedure type is open.
Document 744052-2026, field /procedure-type, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E13
TED published the notice on 27 Oct 2026.
“2026-10-27+01:00”
Document 744052-2026, field /publication-date, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E14
The notice is titled "Slovakia – Computer support and consultancy services – HW maintenance pre IS GP SR".
Document 744052-2026, field /notice-title/eng, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E15
The estimated value is EUR 217,048.7.
“217048.7 EUR”
Document 744052-2026, field /estimated-value-proc, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)

Source: Tenders Electronic Daily (TED), © European Union. Reuse authorised under Commission Decision 2011/833/EU. Data licence: EU reuse of TED data (Commission Decision 2011/833/EU) (opens in a new tab). Personal contact details in notices are not stored or shown.

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