OpenArchitecture and engineering

User Testing Software Platform for User Experience Testing[E12]

Ottawa, CanadaCanada Revenue Agency (CRA)[E1]

In plain English

What they want: Titre : Plateforme logicielle de mise à l’essai pour les essais de l’expérience des utilisateurs Notice of Proposed Procurement (NPP) for User Testing Software Platform for User Experience Testing This bid solicitation 1000505276/B cancels and supersedes previous bid solicitation number 1000505276/A dated November 03, 2025 with a closing of December 03, 2025 at 02:00 PM EDT.
Who can bid: No restrictions are stated in the notice data. The tender documents may set more.
Deadline: Buyer's deadline: 27 Nov 2026, 14:00 Eastern time (UTC−5). UTC: 27 Nov 2026, 19:00 UTC. CanadaBuys does not state a zone in its data. Its documentation uses Eastern time, so this is shown as Eastern time.
Published 27 Oct 2026.
Value: Not stated by the buyer.
Buyer: Canada Revenue Agency (CRA)See what else this buyer buys and when.
How to apply: Through the buyer's official process. Open the original notice on CanadaBuys open tender notices (opens in a new tab) ↗
Tender documents: The tender documents for this notice are on the buyer's own portal, usually behind a free supplier registration. We link to them and do not fetch them, so the report is based on the notice only.

Your tender documents

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Deadline[E4]: 27 Nov 2026, 14:00 Eastern time (UTC−5)
Value: Not stated
Published[E10]: 27 Oct 2026
Procedure[E9]: The procurement method is Competitive - Open bidding
Source: CanadaBuys open tender notices (opens in a new tab)
Last checked: 3 hours ago

About the requirement

From the notice

Titre : Plateforme logicielle de mise à l’essai pour les essais de l’expérience des utilisateurs Notice of Proposed Procurement (NPP) for User Testing Software Platform for User Experience Testing This bid solicitation 1000505276/B cancels and supersedes previous bid solicitation number 1000505276/A dated November 03, 2025 with a closing of December 03, 2025 at 02:00 PM EDT. The solicitation is being reissued as the previous solicitations resulted in non compliant bids. Unless otherwise stated herein, all terms and conditions of the original solicitation remain unchanged. The Canada Revenue Agency (CRA) intends to enter into a contract with a single contractor for access to a user testing software platform to test CRA content on Canada.ca with the Canadian public, as well as certain niche audiences such as business owners, families with children, and other demographics as required. The ability to test with persons who use assistive reading and navigation technologies is not within scope for this requirement and has been solicited under a separate procurement by the CRA. The objective is to assess the ease with which users can find information and successfully complete tasks on Canada.ca and to identify any difficulties that users face in navigating CRA content so that solutions can be proposed and implemented to improve those performance measures. This requirement also includes irrevocable options to procure additional quantities of test requests to be used within the User Testing Software Platform annual entity license for the User Testing Software Platform for User …[E5]

Eligibility and requirements

ConditionDelivery regions: Ottawa.[E6]
ConditionTrade agreements that apply: Canada-UK Trade Continuity Agreement (Canada-UK TCA); Canada-Ukraine Free Trade Agreement (CUFTA); Canadian Free Trade Agreement (CFTA); Canada-Korea Free Trade Agreement (CKFTA); Canada-Honduras Free Trade Agreement; World Trade Organization Agreement on Government Procurement (WTO GPA); Canada-Peru Free Trade Agreement (CPFTA); Canada-Panama Free Trade Agreement; Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP); Canada-European Union Comprehensive Economic and Trade Agreement (CETA); Canada-Chile Free Trade Agreement (CCFTA); Canada-Colombia Free Trade Agreement.[E7]
The notice data states no restriction on who may bid. Exclusion grounds and selection criteria in the tender documents still apply.

Risks and unknowns

UnknownThe notice does not state a value.
UnknownWe read the published notice, not the full tender documents.

Updates

First seen · 28 Oct 2026, 13:27 UTC
The source published a call for competition with a future deadline.
Source document cb-936-44023845@000@Open

Evidence

12 facts

Every fact on this page comes from the published notice. Each entry shows the document and the field it was read from.

E1
The buyer is Canada Revenue Agency (CRA).
Document cb-936-44023845@000@Open, field /contractingEntityName-nomEntitContractante-eng, read 28 Oct 2026, 13:27 UTC · source (opens in a new tab)
E2
The notice is classified under UNSPSC 81162100 (Cloud-based platform as a service).
Document cb-936-44023845@000@Open, field /unspsc, read 28 Oct 2026, 13:27 UTC · source (opens in a new tab)
E3
CanadaBuys publishes Government of Canada tenders.
“CA”
Document cb-936-44023845@000@Open, field /contractingEntityName-nomEntitContractante-eng, read 28 Oct 2026, 13:27 UTC · source (opens in a new tab)
E4
Bids close at (Eastern Time assumed: the open data states no zone) 27 Nov 2026, 14:00 GMT-5.
“2026-11-27T14:00:00”
Document cb-936-44023845@000@Open, field /tenderClosingDate-appelOffresDateCloture, read 28 Oct 2026, 13:27 UTC · source (opens in a new tab)
E5
The buyer describes the requirement in the notice.
“Notice of Proposed Procurement (NPP) for User Testing Software Platform for User Experience Testing This bid solicitation 1000505276/B cancels and supersedes previous bid solicitation number 1000505276/A dated November 03, 2025 with a closing of December 03, 2025 at 02:00 PM EDT…”
Document cb-936-44023845@000@Open, field /tenderDescription-descriptionAppelOffres-eng, read 28 Oct 2026, 13:27 UTC · source (opens in a new tab)
E6
Delivery regions: Ottawa.
Document cb-936-44023845@000@Open, field /regionsOfDelivery-regionsLivraison-eng, read 28 Oct 2026, 13:27 UTC · source (opens in a new tab)
E7
Trade agreements that apply: Canada-UK Trade Continuity Agreement (Canada-UK TCA); Canada-Ukraine Free Trade Agreement (CUFTA); Canadian Free Trade Agreement (CFTA); Canada-Korea Free Trade Agreement (CKFTA); Canada-Honduras Free Trade Agreement; World Trade Organization Agreement on Government Procurement (WTO GPA); Canada-Peru Free Trade Agreement (CPFTA); Canada-Panama Free Trade Agreement; Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP); Canada-European Union Comprehensive Economic and Trade Agreement (CETA); Canada-Chile Free Trade Agreement (CCFTA); Canada-Colombia Free Trade Agreement.
Document cb-936-44023845@000@Open, field /tradeAgreements-accordsCommerciaux-eng, read 28 Oct 2026, 13:27 UTC · source (opens in a new tab)
E8
This is a Request for Proposal on CanadaBuys.
Document cb-936-44023845@000@Open, field /noticeType-avisType-eng, read 28 Oct 2026, 13:27 UTC · source (opens in a new tab)
E9
The procurement method is Competitive - Open bidding.
Document cb-936-44023845@000@Open, field /procurementMethod-methodeApprovisionnement-eng, read 28 Oct 2026, 13:27 UTC · source (opens in a new tab)
E10
The notice was published on 27 Oct 2026.
“2026-10-27”
Document cb-936-44023845@000@Open, field /publicationDate-datePublication, read 28 Oct 2026, 13:27 UTC · source (opens in a new tab)
E11
CanadaBuys gives the status as Open.
Document cb-936-44023845@000@Open, field /tenderStatus-appelOffresStatut-eng, read 28 Oct 2026, 13:27 UTC · source (opens in a new tab)
E12
The notice is titled "User Testing Software Platform for User Experience Testing".
Document cb-936-44023845@000@Open, field /title-titre-eng, read 28 Oct 2026, 13:27 UTC · source (opens in a new tab)

Contains information licensed under the Open Government Licence – Canada (CanadaBuys). Data licence: Open Government Licence – Canada 2.0 (opens in a new tab). Personal contact details in notices are not stored or shown.

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Your fit

Original notice