Technology Enabled Care[E24]

From the notice

Norfolk County Council (NCC) is seeking to award a contract for Technology Enabled Care (TEC) and Virtual Care. NCC is integrating Technology Enabled Care (TEC) and Virtual Care into care planning, meeting the requirements of the Care Act 2014 to strengthen prevention, promote independence, and deliver person‑centred, strengths‑based support, shifting the focus from providing long-term care packages to providing solutions that improve outcomes for residents. The new service will support residents, through the use of technology, to stay independent in the place they call home. Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions.[E7]

• ConditionDelivery location: UKH15, United Kingdom.[E10]
• ConditionDelivery location: UKH16, United Kingdom.[E8]
• ConditionDelivery location: UKH17, United Kingdom.[E9]
• ConditionThe legal basis is UKPGA 2023/54 (Procurement Act 2023).[E11]
• ConditionLot 1 economic criterion: Conditions of participation are in the Invitation to Tender and include: Technical or professional ability, past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, compliance with…[E13]
• ConditionLot 1 technical criterion: Conditions of participation are in the Invitation to Tender and include: Technical or professional ability, past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, compliance with…[E12]
• ConditionThe buyer marks lot 1 as suitable for small and medium-sized businesses.[E14]
• ConditionThe buyer marks lot 1 as suitable for voluntary, community and social enterprises.[E15]
• ConditionThe procurement is covered by the WTO Government Procurement Agreement.[E16]
• DetailLot 1 runs from 8 Mar 2027 to 7 Mar 2030, extendable to 7 Mar 2032.[E4]
• DetailClarification questions close at 21 Sep 2026, 17:00 UTC+01:00.[E17]
• DetailThe notice explains how to submit a tender.[E23]
• The notice data states no restriction on who may bid. Exclusion grounds and selection criteria in the tender documents still apply.

• RiskOnly 4 days remain before the deadline.[E6]
• RiskThe buyer lists contract risks in the notice.[E21]
• UnknownWe read the published notice, not the full tender documents.

1. First seen · 28 Oct 2026, 09:19 UTC

   The source published a call for competition with a future deadline.

   Source document 100789-2026

Every fact on this page comes from the published notice. Each entry shows the document and the field it was read from.

1. E1

   The buyer is Norfolk County Council.

   Document 100789-2026, field /buyer/name, read 28 Oct 2026, 09:19 UTC · source ↗ (opens in a new tab)

2. E2

   The notice is classified under CPV 85000000 (Health and social work services).

   Document 100789-2026, field /tender/items/0/additionalClassifications/1/id, read 28 Oct 2026, 09:19 UTC · source ↗ (opens in a new tab)

3. E3

   The notice is classified under CPV 33000000 (Medical equipments, pharmaceuticals and personal care products).

   Document 100789-2026, field /tender/items/0/additionalClassifications/0/id, read 28 Oct 2026, 09:19 UTC · source ↗ (opens in a new tab)

4. E4

   Lot 1 runs from 8 Mar 2027 to 7 Mar 2030, extendable to 7 Mar 2032.

   “2027-03-08T00:00:00Z to 2030-03-07T23:59:59Z”

   Document 100789-2026, field /tender/lots/0/contractPeriod, read 28 Oct 2026, 09:19 UTC · source ↗ (opens in a new tab)

5. E5

   The buyer's address is in United Kingdom.

   Document 100789-2026, field /parties/0/address/country, read 28 Oct 2026, 09:19 UTC · source ↗ (opens in a new tab)

6. E6

   Tenders must be submitted by 2 Nov 2026, 09:00 UTC.

   “2026-11-02T09:00:00Z”

   Document 100789-2026, field /tender/tenderPeriod/endDate, read 28 Oct 2026, 09:19 UTC · source ↗ (opens in a new tab)

7. E7

   The buyer describes the requirement in the notice.

   “Norfolk County Council (NCC) is seeking to award a contract for Technology Enabled Care (TEC) and Virtual Care. NCC is integrating Technology Enabled Care (TEC) and Virtual Care into care planning, meeting the requirements of the Care Act 2014 to strengthen prevention, promote i…”

   Document 100789-2026, field /tender/description, read 28 Oct 2026, 09:19 UTC · source ↗ (opens in a new tab)

8. E8

   Delivery location: UKH16, United Kingdom.

   Document 100789-2026, field /tender/items/0/deliveryAddresses/1, read 28 Oct 2026, 09:19 UTC · source ↗ (opens in a new tab)

9. E9

   Delivery location: UKH17, United Kingdom.

   Document 100789-2026, field /tender/items/0/deliveryAddresses/2, read 28 Oct 2026, 09:19 UTC · source ↗ (opens in a new tab)

10. E10

    Delivery location: UKH15, United Kingdom.

    Document 100789-2026, field /tender/items/0/deliveryAddresses/0, read 28 Oct 2026, 09:19 UTC · source ↗ (opens in a new tab)

11. E11

    The legal basis is UKPGA 2023/54 (Procurement Act 2023).

    Document 100789-2026, field /tender/legalBasis/id, read 28 Oct 2026, 09:19 UTC · source ↗ (opens in a new tab)

12. E12

    Lot 1 technical criterion: Conditions of participation are in the Invitation to Tender and include: Technical or professional ability, past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, compliance with…

    “Conditions of participation are in the Invitation to Tender and include: Technical or professional ability, past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, compliance with equality legislation, and willingness an…”

    Document 100789-2026, field /tender/lots/0/selectionCriteria/criteria/1/description, read 28 Oct 2026, 09:19 UTC · source ↗ (opens in a new tab)

13. E13

    Lot 1 economic criterion: Conditions of participation are in the Invitation to Tender and include: Technical or professional ability, past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, compliance with…

    “Conditions of participation are in the Invitation to Tender and include: Technical or professional ability, past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, compliance with equality legislation, and willingness an…”

    Document 100789-2026, field /tender/lots/0/selectionCriteria/criteria/0/description, read 28 Oct 2026, 09:19 UTC · source ↗ (opens in a new tab)

14. E14

    The buyer marks lot 1 as suitable for small and medium-sized businesses.

    “sme: true”

    Document 100789-2026, field /tender/lots/0/suitability/sme, read 28 Oct 2026, 09:19 UTC · source ↗ (opens in a new tab)

15. E15

    The buyer marks lot 1 as suitable for voluntary, community and social enterprises.

    “vcse: true”

    Document 100789-2026, field /tender/lots/0/suitability/vcse, read 28 Oct 2026, 09:19 UTC · source ↗ (opens in a new tab)

16. E16

    The procurement is covered by the WTO Government Procurement Agreement.

    “GPA”

    Document 100789-2026, field /tender/coveredBy, read 28 Oct 2026, 09:19 UTC · source ↗ (opens in a new tab)

17. E17

    Clarification questions close at 21 Sep 2026, 17:00 UTC+01:00.

    “2026-09-21T17:00:00+01:00”

    Document 100789-2026, field /tender/enquiryPeriod/endDate, read 28 Oct 2026, 09:19 UTC · source ↗ (opens in a new tab)

18. E18

    This notice changes or updates a call for competition.

    “tenderUpdate”

    Document 100789-2026, field /tag, read 28 Oct 2026, 09:19 UTC · source ↗ (opens in a new tab)

19. E19

    The procedure is: Competitive flexible procedure.

    Document 100789-2026, field /tender/procurementMethodDetails, read 28 Oct 2026, 09:19 UTC · source ↗ (opens in a new tab)

20. E20

    The notice was published on 26 Oct 2026.

    “2026-10-26T07:58:31Z”

    Document 100789-2026, field /date, read 28 Oct 2026, 09:19 UTC · source ↗ (opens in a new tab)

21. E21

    The buyer lists contract risks in the notice.

    “Please note, on 19 November 2025, the Minister of State for Local Government and Homelessness made a written statement [UIN HCWS1071] saying that three proposals for unitary local government in Norfolk had been received - these could entail the creation of one, two or three unit…”

    Document 100789-2026, field /tender/riskDetails, read 28 Oct 2026, 09:19 UTC · source ↗ (opens in a new tab)

22. E22

    Find a Tender gives the tender status as active.

    Document 100789-2026, field /tender/status, read 28 Oct 2026, 09:19 UTC · source ↗ (opens in a new tab)

23. E23

    The notice explains how to submit a tender.

    “This procurement will be managed electronically via the Councils e-procurement system. To participate in this procurement, applicants must first be registered on the system at https://in-tendhost.co.uk/norfolkcc. Full instructions for registration and use of the system can be fo…”

    Document 100789-2026, field /tender/submissionMethodDetails, read 28 Oct 2026, 09:19 UTC · source ↗ (opens in a new tab)

24. E24

    The notice is titled "Technology Enabled Care".

    Document 100789-2026, field /tender/title, read 28 Oct 2026, 09:19 UTC · source ↗ (opens in a new tab)

25. E25

    The stated value is GBP 12,700,000 excluding VAT.

    “12700000 GBP”

    Document 100789-2026, field /tender/value/amount, read 28 Oct 2026, 09:19 UTC · source ↗ (opens in a new tab)

Contains public sector information from Find a Tender, licensed under the Open Government Licence v3.0. Data licence: Open Government Licence v3.0 ↗ (opens in a new tab). Personal contact details in notices are not stored or shown.