OpenIT services: consulting, software development, Internet and supportnl

Zaaksysteem, DMS en Omnichannel Oplossing[E15]

Utrecht, NetherlandsDe Nederlandse Zorgautoriteit (NZa)[E1]

In plain English

What they want: De NZa wenst de huidige, on-premise omgeving te vervangen door een moderne, cloudgebaseerde en modulaire informatievoorziening op basis van Software as a Service (SaaS). De continuïteit van het technisch beheer van de huidige omgeving is niet langer geborgd na afloop van de bestaande beheerovereenkomst, waardoor tijdige livegang van de nieuwe Oplossing noodzakelijk is voor de continuïteit van de bedrijfskritische,…
Who can bid: No restrictions are stated in the notice data. The tender documents may set more.
Deadline: Buyer's deadline: 6 Nov 2026, 11:00 UTC. UTC: 6 Nov 2026, 11:00 UTC.
Published 26 Oct 2026.
Value: EUR 2,500,000
Buyer: De Nederlandse Zorgautoriteit (NZa)See what else this buyer buys and when.
How to apply: Through the buyer's official process. Open the original notice on EU Tenders Electronic Daily (TED Search API) (opens in a new tab) ↗
Tender documents: We read the official TED notice. The full tender documents are on the buyer's own portal, linked from the notice, and we do not fetch them.

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Deadline[E6]: 6 Nov 2026, 11:00 UTC
Value[E16]: EUR 2,500,000
Published[E13]: 26 Oct 2026
Procedure[E12]: open
Source: EU Tenders Electronic Daily (TED Search API) (opens in a new tab)
Last checked: 37 minutes ago

About the requirement

From the notice

De NZa wenst de huidige, on-premise omgeving te vervangen door een moderne, cloudgebaseerde en modulaire informatievoorziening op basis van Software as a Service (SaaS). De continuïteit van het technisch beheer van de huidige omgeving is niet langer geborgd na afloop van de bestaande beheerovereenkomst, waardoor tijdige livegang van de nieuwe Oplossing noodzakelijk is voor de continuïteit van de bedrijfskritische, primaire processen van de NZa. De gewenste Oplossing bestaat uit drie samenhangende, doch separate percelen: een Zaaksysteem, een Document Management Systeem (DMS) met Recordmanagementfunctionaliteit, en een omnichannel oplossing voor het bundelen van klantcontact. Hiermee wil de NZa zaakgericht werken, dossiervorming, archivering en klantcontact via meerdere kanalen op eenduidige en gestructureerde wijze ondersteunen, met een duurzaam toegankelijke en betrouwbare informatiehuishouding die is toegesneden op de verwerking van gevoelige persoonsgegevens.[E7]

Eligibility and requirements

ConditionThe buyer marks the procurement as suitable for small and medium-sized businesses.[E8]
ConditionThe procurement is covered by the WTO Government Procurement Agreement.[E9]
The notice data states no restriction on who may bid. Exclusion grounds and selection criteria in the tender documents still apply.

Risks and unknowns

RiskOnly 8 days remain before the deadline.[E6]
RiskThe official language is NLD. Documents and bids may need to be in that language.[E11]
UnknownWe read the published notice, not the full tender documents.

Updates

First seen · 28 Oct 2026, 09:19 UTC
The source published a call for competition with a future deadline.
Source document 743784-2026

Evidence

16 facts

Every fact on this page comes from the published notice. Each entry shows the document and the field it was read from.

E1
The buyer is De Nederlandse Zorgautoriteit (NZa).
Document 743784-2026, field /buyer-name/nld, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E2
The notice is classified under CPV 72000000.
Document 743784-2026, field /classification-cpv/0, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E3
The notice is classified under CPV 72200000.
Document 743784-2026, field /classification-cpv/2, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E4
The notice is classified under CPV 48000000.
Document 743784-2026, field /classification-cpv/1, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E5
The buyer is in NLD.
Document 743784-2026, field /buyer-country/0, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E6
Tenders must be received by 6 Nov 2026, 11:00 UTC.
“2026-11-06Z 11:00:00Z”
Document 743784-2026, field /deadline-receipt-tender-date-lot/0, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E7
The buyer describes the requirement (in nld).
“De NZa wenst de huidige, on-premise omgeving te vervangen door een moderne, cloudgebaseerde en modulaire informatievoorziening op basis van Software as a Service (SaaS). De continuïteit van het technisch beheer van de huidige omgeving is niet langer geborgd na afloop van de best…”
Document 743784-2026, field /description-proc/nld, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E8
The buyer marks the procurement as suitable for small and medium-sized businesses.
“true”
Document 743784-2026, field /sme-lot, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E9
The procurement is covered by the WTO Government Procurement Agreement.
“true”
Document 743784-2026, field /gpa-lot, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E10
This notice changes or updates a call for competition. TED notice type: cn-standard.
Document 743784-2026, field /notice-type, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E11
The procedure title in nld is "Zaaksysteem, DMS en Omnichannel Oplossing".
Document 743784-2026, field /title-proc/nld, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E12
The procedure type is open.
Document 743784-2026, field /procedure-type, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E13
TED published the notice on 27 Oct 2026.
“2026-10-27+01:00”
Document 743784-2026, field /publication-date, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E14
This notice changes an earlier one (reason: update-add).
Document 743784-2026, field /change-reason-code, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E15
The notice is titled "Netherlands – IT services: consulting, software development, Internet and support – Zaaksysteem, DMS en Omnichannel Oplossing".
Document 743784-2026, field /notice-title/eng, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)
E16
The estimated value is EUR 2,500,000.
“2500000 EUR”
Document 743784-2026, field /estimated-value-proc, read 28 Oct 2026, 09:19 UTC · source (opens in a new tab)

Source: Tenders Electronic Daily (TED), © European Union. Reuse authorised under Commission Decision 2011/833/EU. Data licence: EU reuse of TED data (Commission Decision 2011/833/EU) (opens in a new tab). Personal contact details in notices are not stored or shown.

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Original notice