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Oracle Managed Support Services[E16]

London, United KingdomThe Royal Borough of Kensington and Chelsea[E1]

In plain English

What they want
The Royal Borough of Kensington and Chelsea (RBKC) is inviting tenderers from sufficiently experienced and qualified contractors for the provision of Oracle Managed Support services. The Council requires Level 3, technical and functional managed support service of Oracle Cloud. To ensure effective delivery of the Council's enabling services (HR, Finance, Procurement) within Oracle Cloud from May 2025.
Who can bid
No restrictions are stated in the notice data. The tender documents may set more.
Deadline
Buyer's deadline: 3 Mar 2025, 12:00 UTC. UTC: 3 Mar 2025, 12:00 UTC.
Published 27 Jan 2025.
Value
GBP 917,000
Buyer
The Royal Borough of Kensington and ChelseaSee what else this buyer buys and when.
Tender documents

The tender documents for this notice are on the buyer's own portal, usually behind a free supplier registration. We link to them and do not fetch them, so the report is based on the notice only.

This opportunity is closed and its deadline has passed. Reports are not available for it.

Deadline[E4]
3 Mar 2025, 12:00 UTC
Value[E17]
GBP 917,000
Published[E14]
27 Jan 2025
Procedure[E13]
Open procedure
Last checked
7 hours ago

About the requirement

From the notice

The Royal Borough of Kensington and Chelsea (RBKC) is inviting tenderers from sufficiently experienced and qualified contractors for the provision of Oracle Managed Support services. The Council requires Level 3, technical and functional managed support service of Oracle Cloud. To ensure effective delivery of the Council's enabling services (HR, Finance, Procurement) within Oracle Cloud from May 2025. The contract is anticipated to commence on the 1 May 2025 for an initial term of 24 months, with the option to extend up to a further 12 months to 30 April 2028 at the RBKC's discretion.[E5]

Eligibility and requirements

  • ConditionDelivery location: British Oversea Territories.[E8]
  • ConditionDelivery location: Channel Islands.[E9]
  • ConditionDelivery location: Europe.[E10]
  • ConditionDelivery location: Isle of Man.[E6]
  • ConditionDelivery location: Rest of the World.[E11]
  • ConditionDelivery location: United Kingdom.[E7]
  • The notice data states no restriction on who may bid. Exclusion grounds and selection criteria in the tender documents still apply.

Risks and unknowns

  • UnknownWe read the published notice, not the full tender documents.

Updates

  1. First seen · 28 Oct 2026, 13:42 UTC

    The deadline (2025-03-03T12:00:00.000Z) has passed.

    Source document 3d9bcea1-37c5-4119-819f-bbec1d23e162-820727

Evidence

17 facts

Every fact on this page comes from the published notice. Each entry shows the document and the field it was read from.

  1. E1

    The buyer is The Royal Borough of Kensington and Chelsea.

    Document 3d9bcea1-37c5-4119-819f-bbec1d23e162-820727, field /buyer/name, read 28 Oct 2026, 13:42 UTC · source (opens in a new tab)

  2. E2

    The notice is classified under CPV 72000000 (IT services: consulting, software development, Internet and support).

    Document 3d9bcea1-37c5-4119-819f-bbec1d23e162-820727, field /tender/classification/id, read 28 Oct 2026, 13:42 UTC · source (opens in a new tab)

  3. E3

    Contracts Finder publishes United Kingdom procurement.

    “UK”

    Document 3d9bcea1-37c5-4119-819f-bbec1d23e162-820727, field /tender, read 28 Oct 2026, 13:42 UTC · source (opens in a new tab)

  4. E4

    Tenders must be submitted by 3 Mar 2025, 12:00 UTC.

    “2025-03-03T12:00:00Z”

    Document 3d9bcea1-37c5-4119-819f-bbec1d23e162-820727, field /tender/tenderPeriod/endDate, read 28 Oct 2026, 13:42 UTC · source (opens in a new tab)

  5. E5

    The buyer describes the requirement in the notice.

    “The Royal Borough of Kensington and Chelsea (RBKC) is inviting tenderers from sufficiently experienced and qualified contractors for the provision of Oracle Managed Support services. The Council requires Level 3, technical and functional managed support service of Oracle Cloud.…”

    Document 3d9bcea1-37c5-4119-819f-bbec1d23e162-820727, field /tender/description, read 28 Oct 2026, 13:42 UTC · source (opens in a new tab)

  6. E6

    Delivery location: Isle of Man.

    Document 3d9bcea1-37c5-4119-819f-bbec1d23e162-820727, field /tender/items/0/deliveryAddresses/3, read 28 Oct 2026, 13:42 UTC · source (opens in a new tab)

  7. E7

    Delivery location: United Kingdom.

    Document 3d9bcea1-37c5-4119-819f-bbec1d23e162-820727, field /tender/items/0/deliveryAddresses/5, read 28 Oct 2026, 13:42 UTC · source (opens in a new tab)

  8. E8

    Delivery location: British Oversea Territories.

    Document 3d9bcea1-37c5-4119-819f-bbec1d23e162-820727, field /tender/items/0/deliveryAddresses/0, read 28 Oct 2026, 13:42 UTC · source (opens in a new tab)

  9. E9

    Delivery location: Channel Islands.

    Document 3d9bcea1-37c5-4119-819f-bbec1d23e162-820727, field /tender/items/0/deliveryAddresses/1, read 28 Oct 2026, 13:42 UTC · source (opens in a new tab)

  10. E10

    Delivery location: Europe.

    Document 3d9bcea1-37c5-4119-819f-bbec1d23e162-820727, field /tender/items/0/deliveryAddresses/2, read 28 Oct 2026, 13:42 UTC · source (opens in a new tab)

  11. E11

    Delivery location: Rest of the World.

    Document 3d9bcea1-37c5-4119-819f-bbec1d23e162-820727, field /tender/items/0/deliveryAddresses/4, read 28 Oct 2026, 13:42 UTC · source (opens in a new tab)

  12. E12

    This is a call for competition. Suppliers can respond.

    “tender”

    Document 3d9bcea1-37c5-4119-819f-bbec1d23e162-820727, field /tag, read 28 Oct 2026, 13:42 UTC · source (opens in a new tab)

  13. E13

    The procedure is: Open procedure.

    Document 3d9bcea1-37c5-4119-819f-bbec1d23e162-820727, field /tender/procurementMethodDetails, read 28 Oct 2026, 13:42 UTC · source (opens in a new tab)

  14. E14

    The notice was published on 27 Jan 2025.

    “2025-01-27T16:20:09Z”

    Document 3d9bcea1-37c5-4119-819f-bbec1d23e162-820727, field /tender/documents/0/datePublished, read 28 Oct 2026, 13:42 UTC · source (opens in a new tab)

  15. E15

    Contracts Finder gives the tender status as active.

    Document 3d9bcea1-37c5-4119-819f-bbec1d23e162-820727, field /tender/status, read 28 Oct 2026, 13:42 UTC · source (opens in a new tab)

  16. E16

    The notice is titled "Oracle Managed Support Services".

    Document 3d9bcea1-37c5-4119-819f-bbec1d23e162-820727, field /tender/title, read 28 Oct 2026, 13:42 UTC · source (opens in a new tab)

  17. E17

    The stated value is GBP 917,000.

    “917000 GBP”

    Document 3d9bcea1-37c5-4119-819f-bbec1d23e162-820727, field /tender/value/amount, read 28 Oct 2026, 13:42 UTC · source (opens in a new tab)

Contains public sector information from Contracts Finder, licensed under the Open Government Licence v3.0. Data licence: Open Government Licence v3.0 (opens in a new tab). Personal contact details in notices are not stored or shown.